Data Center Site Manager

Red Oak, TX, United States

Across the data center industry – from deployment, through operations and maintenance, to decommissioning – Salute Mission Critical is the industry leader of delivering global data center services executed with military precision.

At Salute, we don’t have employees. We have team members. It’s our culture, and it’s a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety.

Salary: $95,000-$100,000/yr

Hours: Monday-Friday 7am-3pm

Data Center Site Manager

Job Description:

The Data Center Site Manager, (DCSM) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues.

The DCSM serves as an expert technical resource reporting to the Regional Director and interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, standby diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.

Responsibilities

Core Responsibilities will include but not limited to:

Empowering a culture of safety, security, compliance, and transparency in all aspect of datacenter activities

Leading and managing a team of high-performing individual contributors at a data center site and their ongoing talent development

Financial administration of site activities and staff members, tracking budgets, payments and pay cycles.

Managing and overseeing datacenter site services, resources, and deployment across the data center for the client in Toronto

Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels

Analyzing production operations and initiate corrective actions to ensure operational stability

Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion

Learn, live, and coach the Salute culture and values. Lead through change and challenge by bringing clarity, generating energy, and delivering success

Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.

Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades

Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions

Rapid response, investigation, and management of indoor emergency situations and air quality complaints

Have a complete working knowledge on creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of work

Monitor performance/note deficiencies of service contractors and recommend changes as necessary

Managing the workload across all shifts and resources, ensuring a balanced approach to work activity, tasks and the accomplishment of results and outcomes.

In collaboration with the Human Resources manager, performing the functions and planning regarding shift cycles, people and resource deployment, payment, salaries, and other related staff activities, as they may arise

Perform other related duties and responsibilities as assigned by management

Additional responsibilities will include but not limited to:

Manage multiple complex projects simultaneously

Estimate cost of client installations

Analyze and interpret complex project documents such as AutoCAD and Visio

Analyze and propose solutions with limited information

Interpret instructions furnished in written, oral, diagram or schedule form

Advanced analytical and quantitative skills

Excellent verbal and written communications skills to effectively respond to sensitive and complex issues

The ability to create effective presentations and communicate with both internal and external customers

A demonstrated commitment to customer service for both coworkers and customers

Experience developing operating and maintenance standards and project tracking/management documents

Knowledge of applicable laws and ordinances in performing data, communications, and MEP projects

The skill to provide oversight to team members for guidance and coaching

Experience working well under pressure with a proactive approach

Excellent attention to detail, strong organizational skills, and a willingness to accept new ideas and procedures

Experience using Microsoft office tools like Excel, PowerPoint, and Word to create presentations and reports

Enhance existing skill sets

Direct operations, technical and engineering personnel to ensure established processes and procedures are followed

Perform, or oversee and manage the periodic audits of maintenance MOPs, equipment SOPs and Emergency Operator Procedures (EOPs) to ensure quality, accuracy, and conformance with company standards and industry best practice

Perform periodic audits of site Change Management activity, to ensure accuracy of information and quality of supporting documentation

Collect and report operating metrics for sites to track and monitor site performance and efficiency

Coordinate major activities among sites and track major outstanding issues to resolution

Provide input for and drive the development of client improvement solutions to include accurate descriptions, savings potential, and cost estimates

Develop operating standards, processes, and procedures, rules, and regulations

Review drawings and perform site surveys to identify mechanical, electrical, and control systems and facility operational characteristics

Manage relationships with customer, property management and internal teams and external stakeholders, where applicable and required.

Qualifications

A minimum of 3+ years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems

High school diploma or general education degree (GED) and two+ years’ experience in electrical systems, refrigeration and/or HVAC. Or equivalent combination of education and experience

Knowledge of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units

Good observation skills and problem-solving ability

As a condition of employment, the employee must successfully complete a background investigation

If your professional growth and compensation trajectory are restricted in any way, consider –

Stepping into a role with a nationally recognized leader in the Mission Critical market

Working with an employer who maintains a corporate philosophy to hire only our nation’s best

Who invests in and are unilaterally committed to continuing the enrichment of their employees

If you have what it takes to work in a dynamic, fast-paced environment we welcome the opportunity to provide more detail and explore your current situation and interests.

Military experience preferred.

#J-18808-Ljbffr