Client Partner

Austin, TX, United States

Company Description

Why we're awesome

We're an independent marketing agency with big ambitions. We have offices in London, Seattle, Austin, and Singapore. Our clients are large corporations and ambitious start-ups. We provide them with structured campaigns that reach across geographies, scale massively, can be deployed systematically, and are measured relentlessly.

Metia has strategic services designed to support our clients in the areas of Insight, Content, and Demand. These services are based upon deep expertise, proven methodologies, and are enabled by unique tools and systems.

Our team has a singular focus: to design and deliver the best marketing solutions in the world, and in order to do that we want to hire the best people in the business.

If you would like to be part of a dynamic, creative, and rewarding environment, Metia is the place for you!

Job Description

The Client Partner at Metia Solutions is a strategic leader with a global focus, responsible for one or more key accounts. They expertly manage the Metia account/delivery teams to ensure exceptional service and outcomes. The Client Partner orchestrates executives and subject matter experts to drive account growth, while building influential relationships at senior levels and across the organization. They are tasked with growing revenues and expanding Metia's presence within their account, across geographies and business units, as well as broadening the range of services utilized by the account. As a key interface, they report and liaise directly with the Chief Customer Officer and President on account performance.

There is a team revenue expectation of 5 million dollars per year.

The Client Partner is an accomplished solution seller, adept at selling all company offerings tailored to each client's specific problems or pain points. They are also responsible for team management - developing and enhancing core team skills, capabilities, and culture. They contribute significantly to the overall culture and performance of the business.

Duties and Responsibilities

• Manage strategic global accounts, ensuring exceptional service and outcomes.

• Direct Metia account/delivery teams for effective account management.

• Orchestrate executives and subject matter experts to facilitate account growth.

• Build and foster relationships at senior levels and across the organization.

• Drive revenue growth and expand Metia's presence within the account.

• Increase the range of services utilized within the account.

• Report and liaise on account performance directly with the CCO and President.

• Meet or exceed a team revenue expectation of over 5 million dollars per year.

• Leverage solution selling techniques to align all company offerings to the client's needs.

• Manage and develop team skills, capabilities, and culture.

• Contribute positively to the overall culture and performance of the business.

Qualifications

*This position is only for those candidates located in Austin, TX.

Skills and Qualifications Required

• Proven experience in a strategic account management role, ideally within a marketing agency.

• Exceptional leadership skills with a track record of managing high-performing teams.

• Demonstrated ability to build and maintain relationships at senior levels across organizations.

• Strong commercial acumen with a history of meeting or exceeding revenue targets.

• Proficiency in solution selling and aligning company offerings to client needs.

• Exceptional communication skills, both written and verbal.

• Ability to work well under pressure and manage multiple tasks simultaneously.

• Understanding of global markets and the ability to expand presence within accounts.

• Proven experience reporting to and liaising with high-level executives.

• Ability to cultivate a positive team culture and enhance team capabilities.

• A positive attitude and willingness to contribute to the overall performance and culture of the business.

Physical Requirements

• Mobility: The ability to move within the office environment and travel to client locations as needed.

• Extended periods of sitting: The role may involve long periods of desk work, meetings, and discussions, requiring the ability to sit for extended periods.

• Manual dexterity: The ability to operate standard office equipment, including computers, keyboards, and phones.

• Visual acuity: Sufficient vision to read documents, screens, and other materials, as well as to analyze data and reports.

• Hearing and verbal communication: Clear hearing and speech abilities to effectively communicate with colleagues, clients, and stakeholders.

• Stress tolerance: The role may involve working under tight deadlines, managing multiple projects simultaneously, and handling high-pressure situations. The ability to manage stress and remain calm in challenging circumstances is important.

It's important to note that these physical requirements may vary depending on individual circumstances and the specific work environment within Metia. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the role.

Additional Information

Life at Metia

Metia has a down-to-earth and professional approach to marketing and technology that is aligned to a results-oriented work ethic. Our objective is to create and maintain a working atmosphere that is challenging, rewarding, and fun.

Initiative is encouraged and rewarded, and there are no constraints to personal achievement. We remain committed to developing and extending our service offerings, and training our staff in anticipation of future industry developments. If you relish change, enjoy new challenges, and seek to excel at your profession, this is the environment for you.