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Field Service Technician Entry - Level I

Midland

Job Description Job Description

Overview: Assists with maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed.

Essential Duties:

- Maintains a safe and well-organized work environment.

- Works with others to perform Call Outs (CO), Preventative Maintenance (PM), Major Maintenance (MM), Overhauls and MOB/DEMOB.

- Performs Call Outs (CO) with assistance from a technical expert. Learns to diagnose and repair mechanical problems on multiple compressor configurations.

- Completes and submits required documentation in an accurate and timely fashion. Non-Essential Duties: Performs other duties as assigned.

All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.

Skills and Abilities:

Ability to:

- Perform all essential duties.

- Develop proficiency in order to perform quality, efficient work with less assistance.

- Begin to demonstrate customer service skills.

- Read, write and speak English (work orders, manuals, etc.)

- Follow all health, safety and environmental procedures.

- Use basic computer skills, including Internet Explorer and Outlook.

- Respond to afterhours request regularly on an on call basis.

Knowledge:

- Knowledge of or training in relevant HSE procedures and regulations.

- General mechanical knowledge.

- Basic knowledge of electronics. Minimum Education and Certification:

- High school diploma or equivalent preferred.

- Valid driver's license and a good driving record.

- Gas or diesel engine and compressor school/training preferred. Minimum Experience:

- Demonstrated mechanical experience. Benefits:

(Full-Time Employees)

- Medical, Dental, and Vision Insurance

- Quarterly Bonuses

- Up to 5% Match 401(k) Retirement Plan

- Employee stock purchase plan

- Tuition reimbursement up to $5,250

- Dependent Education Scholarship Program

- Competitive Paid Time off including nine paid holidays

- Basic Life and AD&D Insurance at no cost to the employee

- Annual boot allowance for field ops roles

- Annual Tool Allowance

- Full FR Uniform Provided

- Service Truck on Day 1 (Field Service Technician Roles Only)

Leadership:

- May serve as a resource to others with less experience.

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

- Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems for full details). - Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).

- Constantly required to display good manual dexterity and to reach with hands and arms.

- Constantly required to talk and hear.

- Frequently required to sit while driving or using a PC.

- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.

- Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.

- Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.

- Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.

- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.

- Extensive Travel

- Drives and works in inclement weather for extended periods.

Problem Solving and Innovation:

- Problems vary but can usually be identified easily.

- Implements solutions to problems either of limited scope, low complexity or with precedents.

- Performs work using established examples/procedures as a guide.

- Identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality.

Impact:

- Actions and decisions impact operational, and to some degree financial results on assigned equipment but may be limited by supervisory oversight.

- Customers complain quickly if there is trouble. Timeliness and errors can affect customer productivity.

- Accountable for HSE, service quality, and customer satisfaction.

Freedom to ACT:

- Well-defined, written or verbal instructions or standardized procedures are readily available.

- Must follow and comply with company and department procedures, requests and standards.

- Works under direct supervision during Short Service Employee (SSE) period (1-6 months).

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