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Select Water Solutions
Odessa, TX, United States
CUSTOMER SUPPORT MANAGER Job Details Full Time / Part Time: Full Time FLSA Classification: Exempt Business Unit: Poly and Containment Reports to: Containment Manager Travel Requirement: Yes Job Description Select’s Customer Support Manager is a liaison between the customer and Select Water Solutions. The CSM is responsible for maintaining t
Job Source: Select Water SolutionsVCA Animal Hospitals
Midland, TX, United States
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable
Job Source: VCA Animal HospitalsSewell
Midland, TX, United States
Description Client Advisor-BMW Sewell is looking to add experienced Client Advisors to join our team! Our ideal candidate has a positive attitude, great personality, and willingness to push themselves to a greater potential! If you have what it takes to excel in a fast-paced, high-volume sales environment, then our dealership has a place for yo
Job Source: SewellINSPYR Solutions
Midland, TX, United States
Title: IT Support Specialist Location: Midland, TX (Onsite Daily in 79705) Duration: Contract-to-Hire Work Requirements: US Citizen, GC Holders or Authorized to Work in the US. Overview: Responsible for providing technical support to the IT end-users across all levels in the organization. The candidate must have excellent interpersonal skills and
Job Source: INSPYR SolutionsEnergera Inc
Midland, TX, United States
About Us Energera is innovating enertech solutions to solve some of the biggest problems the energy industry is currently facing. Our Frac Shack, NG Sidekick and Sandtinel solutions are smarter, greener, safer and cleaner. We believe that collaboration and forging new relationships will allow us to protect the planet and reach the standard that we
Job Source: Energera IncRepublic Services
Midland
**ABOUT THE COMPANY** Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are
Job Source: Republic ServicesChico's FAS, Inc. - Retail
Midland, TX, United States
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various
Job Source: Chico's FAS, Inc. - RetailMy Community Credit Union
Midland
Job Description Job Description Role: Under the direction of the AVP Operations Support, the Ops Support Supervisor is responsible for the oversight and management of the operations support team. Assure conformity regarding regulatory requirements as well as internal policy and procedure. Responsible for creating an environment that influe
Job Source: My Community Credit UnionMidland, TX, United States
Position Title: CLIENT SUPPORT MANAGER-OPERATIONS
Location: REMOTE/MIDLAND, TX/HOUSTON, TX
FLSA Class: EXEMPT
Responsible to: SENIOR VICE PRESIDENT OF OPERATIONS
Position Summary : As a Customer Relationship Manager, you will be responsible for managing and nurturing relationships with existing customers to ensure satisfaction, retention, and loyalty. You will work closely with the company's operations department to understand customer needs and provide solutions that align with their goals. Your primary focus will be on building long-term relationships, maximizing customer lifetime value.
Essential Duties and Responsibilities:
Develop and implement strategies to enhance customer satisfaction and loyalty.
Serve as the main point of contact for customers, addressing inquiries, resolving issues, and providing support as needed.
Proactively reach out to customers to gather feedback, assess satisfaction levels, and identify areas for improvement.
Collaborate with sales, marketing, and operation teams to align customer needs with company offerings.
Analyze customer data and trends to identify opportunities for upselling, cross-selling, and retention and report back to sales.
Develop and maintain customer communication channels, including email and phone.
Monitor customer accounts, track key metrics, and generate reports to measure performance and progress.
Conduct regular meetings with customers to review their needs, discuss solutions, and ensure expectations are met.
Stay updated on industry trends, market developments, and competitor activities to maintain a competitive edge.
Other Requirements:
Bachelor's degree in business administration, marketing, or a related field.
Proven experience in customer relationship management or a similar role.
Strong interpersonal skills with the ability to build rapport and communicate effectively.
Excellent problem-solving abilities and a customer-centric mindset.
Analytical mindset with the ability to interpret data and derive actionable insights.
Results-driven with a focus on achieving targets and objectives.
Ability to work independently as well as part of a cross-functional team.
Detail-oriented with strong organizational and time management skills.
Adaptability and willingness to learn in a dynamic and fast-paced environment
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
VoltaGrid is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.
Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
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Email Alert for Client Support Manager jobs in Midland, TX, United States
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