Territory Manager

New Orleans, LA, United States

LOOKING FOR A CHALLENGING CAREER WITH GROWTH OPPORTUNITIES? JOIN OUR SALES TEAM!

Marcone Plumbing is a wholly owned subsidiary of Marcone Supply that manufactures and distributes high quality plumbing products and expert solutions to create best-in-class customer experiences. The PPG umbrella has three national brands with Speakman, Wolverine Brass and PlumbMaster and a history stretching back 150 years in the plumbing industry. While distinct in customer base and value proposition, the three brands share a passion for innovation and customer service excellence. Marcone Supply is a solution-oriented organization offering the highest level of customer care and solutions to all levels of the appliance parts, plumbing, and HVAC industries.

As a Territory Manager with Marcone Plumbing, you will be responsible for calling on new and existing assigned customers for purposes of sales growth, promotional activities, new product introduction, problem resolution, customer training, and developing the dealer's business. This role is responsible for territory saturation and sales growth through excellence in customer service and utilization of company sales tools and systems. This role calls on customers independently, with the sales manager, in person and via phone calls. Additionally, this role reports on market competition and other territory sales influences.

The Territory Manager will work to support our Louisiana and Southern Mississippi territory.

Requirements & Duties

Provides excellent customer service through consistent and timely customer interaction, problem resolution or escalation with effective and efficient follow-up

Effectively communicates with assigned customers through direct purposeful sales calls, phone calls, texts, fax, email, mail, and other means as required

Conducts personal interactions with customers representative of a company with strong, ethical standards

Responsible for growth of new accounts and customer relationship development within the assigned territory

Responsible for sales penetration of assigned base customer accounts and customer relationship maintenance

Responsible for contacting all assigned customers monthly notifying them of essential information pertaining to products, promotions, changes in the company, training, and sales performance

Engages in Sufficient Cold Calling Activities in order to maintain an adequate customer pipeline

Sufficiently develops and maintains customer opportunity pipelines to a size that will support assigned new business goals

Expertly demonstrates the ability to successfully close sales opportunities

Expertly demonstrates the ability to create detailed, organized and complete sales presentations designed to increase sales

Capable of presenting information in front of large groups of people

Demonstrates the knowledge needed to help a customer grow their business through sales processes, understanding financials, creating programs, properly pricing jobs, and incorporating financing in their business

Demonstrates the ability to makes critical, difficult decisions in matters of importance when appropriate

Promptly and accurately schedules all appointments in current system

Demonstrates organization, discipline and follow through of administrative functions

Safeguards the release of proprietary information, company documents and other confidential data and information

Regularly submits complete and accurate mileage and expense reports on time

Presents marketing programs to customers that include promotions, flyers, specials, training, and other programs as directed

Demonstrates proficiency and knowledge in all marketing programs, promotions, and support available from all vendors

Completes pricing studies as required

Demonstrates knowledge of company product lines with proficiency and detail

Maintains a personal library of sales and technical materials for all product lines

Assists in collection of outstanding accounts receivable when directed

Demonstrates proficiency in the proper use of the company CRM and adheres to following company procedures and directives in the use of the system

Demonstrates proficiency in vendor computer programs

Demonstrates proficiency in the proper use of company ERP system

Travel as needed

Attends training sessions as required

Develop and maintain a thorough knowledge of company products

Seek out new business opportunities

Build and maintain deeper customer relationships

Communicate effectively to Director, Regional Sales on activities, progress goals, and prospective customers

Other duties as assigned

Qualifications High school diploma and some college coursework in Business or related field

3 or more years' experience with HVAC (MRO parts sale experience)

Business-to-business sales (B2B) or technical background

Plumbing industry knowledge not required, but a plus!

Positive and engaging personality with a passion to help others

Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)

Aptitude for mathematical operations and numerical analysis

Tech Savvy

Self-starter

Ambitious and competitive

Standard outside sales requirement of ability to lift up to 50 lbs, if necessary

Reliable transportation and current/valid driver's license

What we offer Stability! We've been around for over 150 years!

Work-life balance

Paid training

Base salary starting at $50,000- $70,000 plus additional ability to earn 50-125% of your base through a monthly bonus program

Extensive internal training and regular coaching in the field with a Regional manager

Health care (medical, dental, vision, prescription) available the first day of hire!

Life insurance plus short-term and long-term disability

HSA/FSA options

401k with company contribution

Paid vacations, holidays, and PTO

Employee Assistance Program

Employee discounts

Company phone and tablet

Fleet card for travel expenses

We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company's background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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