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INSPYR Solutions
Memphis, TN, United States
Title: Information Technology Support Specialist Location: Memphis, TN (REMOTE) Duration: 6 month contract (ongoing) Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. IT Project Coordinator Coordinate and track progress and implementation of IT consulting projects. Ensure deadlines are met, resolve scheduling issues,
Job Source: INSPYR SolutionsINSPYR Solutions
Memphis, TN, United States
Title: Information Technology Support Specialist Location: Memphis, TN (REMOTE) Duration: 6 month contract (ongoing) Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. IT Project Coordinator Coordinate and track progress and implementation of IT consulting projects. Ensure deadlines are met, resolve scheduling issues,
Job Source: INSPYR SolutionsRobert Half
memphis, tn
Responsibilities: Provide first-level technical support to clients via phone, email, and text message. Diagnose and resolve technical issues related to hardware, software, and network systems. Assist clients with account setup, password resets, and system configurations. Troubleshoot connectivity issues and provide guidance on network troubleshooti
Job Source: Robert HalfHHM CPAs
memphis, tn
HHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities. Responsibilit
Job Source: HHM CPAsHHM CPAs
Memphis, TN, United States
HHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities. Responsibilitie
Job Source: HHM CPAsBuilding Plastics, Inc.
Memphis
Job Description Job Description Summary of Key Job Functions: Prepares source documents for computer entry by compiling, sorting, and organizing documents; resolving questionable data; setting daily priorities. Maintains claims system by inputting claims and credit requests. Prevents erroneous entries by inputting voids and cancellations. Upda
Job Source: Building Plastics, Inc.Cambay Healthcare
Memphis, TN, United States
PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests; and to document, track and monitor issues ensuring a timely resolution. ESSENTIAL FUNCTIONS and RESPONSIBILITIES • Identifies, researches, resolves, and responds to a high
Job Source: Cambay HealthcareAsk Staffing
Memphis, TN, United States
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Technical Support Specialist Location: Memphis, TN, 38125 Duration: 9-Month Contract Pay Range is $21.00 on W2 Job description: Alternate Job Title : Desktop Support Techni
Job Source: Ask StaffingMemphis, TN, United States
Description:
**This position is Open to Memphis,TN ONLY**
Note: Warehouse Receiving & Unboxing Equipment & Packing Equipment to ship out
Lifting requirement, our team to lift between 20 and 40 pounds.
QUALIFICATIONS
Education & Licensing
Associate degree in a computer technology field preferred.
Experience
Three (3) years of computer systems related experience or equivalent combination of education and experience required to include two (2) years propriety software support experience and one (1) year Windows operations system troubleshooting experience. JURIS or claims management application experience preferred.
Skills & Knowledge
Strong computer knowledge including, but not limited to, Windows OS, Outlook and Microsoft Office
Strong oral, written and business communication skills
Analytical, interpretive and decision-making skills
Strong organizational skills
Excellent interpersonal and customer service skills
Excellent negotiation and conflict resolution skills
Strong stress and time management skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed vi background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances.
Management retains the discretion to add or to change the duties of the position at any time
Requirements:
**This position is Open to Memphis, TN ONLY**
Note: Experience with Data Migration and computer swaps.
Lifting requirement, our team to lift between 20 and 40 pounds.
IT Support Associate Non-Exempt PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Identifies, researches, resolves, and responds to a high volume of simple to moderately complex issues or questions received from internal and external customers.
Provides status and follow-up information to internal or external customers.
Escalates calls to the appropriate departments.
Documents customer issues in call tracking system timely and accurately.
Assists real-time in the resolution of support issues to decrease downtime and to bring about high levels of satisfaction.
Keeps current on policies and relevant product and industry trends in order to provide technically accurate solutions to customers.
Provides support after hours via on-call cell phone.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
IT Support Associate jobs in Memphis, TN, United States
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