IT admin

Join a dynamic team as an IT Support Administrator and be the essential backbone supporting daily operations in a bustling downtown Chicago environment. This role is perfect for a versatile, hands‑on IT professional eager to troubleshoot, manage endpoints, and ensure seamless technology experiences across various platforms. If you're passionate about delivering exceptional user support and thrive in a fast‑paced setting, this opportunity is tailor‑made for you.

Key Responsibilities: Provide tier 1–3 support for hardware, software, and network issues on macOS and Windows devices

Manage MDM solutions such as Intune, Jamf, or Kandji for endpoint configuration, patching, and security

Administer Windows Active Directory environments and Google Workspace accounts and policies

Set up and troubleshoot AV systems, conference room equipment, and video conferencing tools for company events

Oversee IT onboarding and offboarding processes, ensuring secure and efficient access management

Track IT inventory, handle helpdesk tickets, and develop technical documentation

Assist with basic network troubleshooting, including Wi‑Fi, VPN, and printer connectivity

Required Skills: 4+ years of experience in IT support, helpdesk, or systems administration

Proficiency supporting both Windows and macOS environments

Hands‑on experience with MDM platforms and Windows administration tools such as Active Directory and Group Policy

Strong knowledge of Google Workspace administration

Proven experience with AV and live event technical support

Excellent communication skills and a customer‑focused approach

Ability to clearly explain technical concepts to non‑technical users

Nice to Have Skills: Experience with additional endpoint management tools

Knowledge of network infrastructure beyond basic troubleshooting

Certifications related to IT support or systems administration

Preferred Education and Experience: A bachelor’s degree in Information Technology, Computer Science, or a related field is preferred

Demonstrated success supporting diverse IT environments with multiple operating systems

Other Requirements: Must be able to work onsite full‑time in Downtown Chicago

Ability to start ASAP and commit to a 6‑month contract‑to‑hire engagement

This is an exciting opportunity for an IT professional eager to contribute technical expertise in a collaborative, fast‑paced setting. If you meet the qualifications and are ready to make an impact, we look forward to your application.

#J-18808-Ljbffr