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Hilton
Las Vegas
A Doorperson provides a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included\. **What will I be doing?** As a Doorperson, you will provide a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always
Job Source: HiltonWaldorf Astoria Hotels & Resorts
Las Vegas, NV, United States
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience f
Job Source: Waldorf Astoria Hotels & ResortsHilton
Las Vegas, NV, United States
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience f
Job Source: HiltonHilton
Las Vegas
The iconicWaldorf Astoriais seeking a **Sous Chef** to join the CulinaryTeam at the award\-winningLas Vegasproperty\! Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 4 food and beverage outlets, and12,000 square feetof meeting space\.This includes a 3\-meal restaurant, fine dining restaurant, tea lounge, bar, pool c
Job Source: HiltonHilton
Las Vegas
Oversees front desk operations\. Provides guest service, guidance and leadership to ensure consistent customer service is provided\. Assigns and instructs team members in details of work\. Monitors lobby traffic to make staffing adjustments accordingly\. Resolves customer complaints\. Trains, supervises, schedules and assists in evaluating staff\.
Job Source: HiltonHilton
Las Vegas
A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Security Officer, you would be responsible for ensuring the safety of guests and team membe
Job Source: HiltonHilton
Las Vegas
## _Scope of Position_ The Houseperson is responsible for maintaining a superior clean and well\-stocked area and in all tasks assigned\. He/She is responsible for maintaining cleanliness of all Residential corridors and public areas and assisting within Residential units when required\. **_Houseperson_** The houseperson is responsible for the over
Job Source: HiltonHilton
Las Vegas
A Housekeeping Coordinator is responsible for providing dispatching services and office support to the Housekeeping department in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Housekeeping Coordinator, you would be responsible for providing dispatching services and of
Job Source: HiltonLas Vegas
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check\-in through check\-out and complete audits, as required\.
**What will I be doing?**
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check\-in through check\-out and complete audits, as required\. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
+ Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
+ Demonstrate a high level of customer service at all times
+ Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
+ Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
+ Maximize room occupancy and use up\-selling techniques to promote hotel services and facilities
+ Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Follow company brand standards
+ Assist other departments, as necessary
**What are we looking for?**
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in a customer\-focused industry
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Calm, efficient, and organized with great attention to detail
+ Ability to multi\-task while maintaining a positive attitude when working with a Guest
+ Professional manner with an emphasis on hospitality and guest service
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in cash handling
+ Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
+ Conflict resolution experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Service Agent \(Full Time\) \- Waldorf Astoria Las Vegas_
**Location:** _null_
**Requisition ID:** _HOT0AQHA_
**EOE/AA/Disabled/Veterans**
Email Alert for Guest Service Agent (Full Time) - Waldorf Astoria Las Vegas_ jobs in Las Vegas
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