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AutoFair Automotive Group
Haverhill
Job Description Job Description AutoFair Ford is now seeking a Motivated and Driven Shop Dispatcher to join our team. Are you tired of not being rewarded for your consistently exceptional results? Are you working for an organization that does not offer you the opportunities you are looking for? Have you repaired vehicles or worked as a truste
Job Source: AutoFair Automotive GroupEndicott College
Beverly, MA, United States
We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott's seaside locale where employees are an important part of the bustling campus community! Please apply today if this opportunity looks like the right fit for you. POSITION SU
Job Source: Endicott CollegeMaffei Services
Rowley
Job Description Job Description You’re the best and you want to join a team that appreciates you! Do you take pride in a job well done? Ready to join a team that truly values you and your skill? Maffei Services may be the perfect fit for you! Maffei Services is the trusted expert for residential plumbing & HVAC services in the North Shore of Mas
Job Source: Maffei ServicesRandstad
Methuen, MA, United States
This family owned and operated business in the Merrimack valley area is looking to add a dynamic dispatcher/ scheduler to their team! If you enjoy providing top notch customer service and want to be a part of a team that delivers first rate quality service, then we should talk! Service industry experience will be preferred. Click to apply! salary:
Job Source: RandstadRandstad US
Methuen
dispatcher/scheduler. + methuen , massachusetts + posted may 16, 2024 **job details** summary + $52,000 - $55,000 per year + permanent + high school + category office and administrative support occupations + referenceAB_4536407 job details This family owned and operated business in the Merrimack valley area is looking to add a dynamic dispatcher/ s
Job Source: Randstad USHerc Rentals
Londonderry, NH, United States
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of March 31, 2024. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers
Job Source: Herc RentalsCranney Home Services
Danvers
Job Description Job Description Description: We’re looking for an exceptional Full-Time Dispatche r to help us achieve profitable revenue. As a dispatcher, you will work as part of a dynamic and passionate team to ensure desired sales metrics. We have been exceptionally serving the community for over 35 years and we are always striving to c
Job Source: Cranney Home ServicesHTS Engineering
Peabody, MA, United States
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project's HVAC system selection, design, purchase, installa
Job Source: HTS EngineeringHaverhill, MA, United States
AutoFair Ford is now seeking a Motivated and Driven Shop Dispatcher to join our team. Are you tired of not being rewarded for your consistently exceptional results? Are you working for an organization that does not offer you the opportunities you are looking for? Have you repaired vehicles or worked as a trusted service advisor and are looking for the next step in your career?
Benefits:
High earning potential with performance-based compensation
A supportive and experienced upper management team focused on fixed operations
Strong technicians and advisors throughout the organization
Medical, Dental, Vision, Life and Disability
401 K Plan with company match
Paid vacation
World-class training and professional development
Growth opportunities for career advancement
Employee vehicle purchase plans
Discounts on products and services
Health and wellness
Responsibilities: Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity by dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., concern, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
Maintains timely and professional contact with service customers.
Maintains an organized and up-to-date repair log.
Prepares estimates when required.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Opens and closes repair orders.
Checks customer credit status.
Ensures that technicians follow warranty material disposition procedures.
Communicates job status with service advisors and shop management as needed.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
Maintains high customer satisfaction ratings.
Requirements: High school diploma or GED required
Must have shop experience
At least 3-5 years of automotive service experience is required
Desire to coach and train team to exceed their goals
Computer skills needed
Excellent customer service skills
Ability to be analytical, problem solve and multitask
Self-motivated, enthusiastic presence in a team environment
Strong written and communications skills
Consistent and stable work history
Must have valid driver's license, and clean driving record
AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to providing our customers with an unmatched ownership experience through outstanding customer service and enduring relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.
AutoFair Automotive Group offers opportunities with the following brands:
Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Toyota - Volkswagen
AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Email Alert for Ford Shop Dispatcher jobs in Haverhill, MA, United States
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