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Lilt
Emeryville, CA, United States
LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, Walk
Job Source: LiltConfidential
San Francisco, CA, United States
Bachelor's degree in business administration, marketing, or a related field required Minimum 10 years' experience in leading customer-facing organizations required Ability to travel as needed to meet with customers and internal teams required Superior leadership skills with the ability to manage and inspire a diverse team required Responsibilities
Job Source: ConfidentialConfidential
San Mateo, CA, United States
Vice President, Customer Success About the Company Leading provider of automated ad fraud detection tools Industry Computer Software Type Privately Held, Private Equity-backed Founded 2012 Employees 201-500 Funding $26-$50 million Categories Internet Security Advertising Technology Information Technology & Services Cybersecurity Hacking Informatio
Job Source: ConfidentialUpland Localytics
San Francisco, CA, United States
At Upland Software, you'll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work--and as we keep growing and evolving our workplace, that won't change. We're passionate. We're proactive. We take pride in our work,
Job Source: Upland LocalyticsIronclad
San Francisco, CA, United States
We're looking for an experienced Customer Success leader to bring their experience in leading and scaling teams to drive customer adoption and retention with effective engagement strategies Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, manage customer expectations and escalations effective
Job Source: IroncladConfidential
San Francisco, CA, United States
Vice President of Customer Success About the Company Industry-shaping SaaS platform providing consent-based marketing services Industry Computer Software Type Privately Held Founded 2004 Employees 201-500 Categories Compliance Consumer Data Integration Enterprise Software Lead Generation Marketing Automation SaaS Information Technology & Services
Job Source: ConfidentialInnovaccer
San Francisco, CA, United States
Customer Success at Innovaccer Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're passionate about helping customers realize the value they seek with technology, then our customer success team is the right place for you. About the
Job Source: InnovaccerConfidential
San Francisco, CA, United States
Vice President, Workforce Customer Success About the Company Dynamic provider of POS & accounting solutions for restaurants Industry Food & Beverages Type Privately Held Founded 2011 Employees 201-500 Funding $200+ million Categories Information Technology & Services Restaurants Food & Beverage Industry Hotel Accommodations Technology About the R
Job Source: ConfidentialSan Francisco, CA, United States
Vice President of Customer Success
About the Company
Innovative IT services organization
Industry
Internet
Type
Privately Held
Founded
2001
Employees
11-50
Categories
Information Technology & Services
Computers
Design Services
Integration Services
IT Management
Consulting & Professional Services
Technology
About the Role
The Company is seeking a Vice President of Customer Success to lead and ensure the satisfaction and value delivery to its customers. The successful candidate will be responsible for establishing a strategic vision and innovative approach for customer success, leading critical customer-facing teams, and driving business transformation. This role involves mentoring and expanding program teams, defining and tracking metrics for customer success, and collaborating across teams to identify and pursue customer growth opportunities. The Vice President of Customer Success will also be the central point of contact with client officials, manage the customer journey, and represent the voice of the customer within the organization.Candidates for the Vice President of Customer Success position at the company should have a Bachelor's degree in a related field and at least 10 years of progressive experience in a customer success leadership role. Experience in managing Federal/State government contracts is preferred. The role requires a candidate with a proven track record in project management, execution of enterprise-wide development projects, and the ability to understand and support various delivery models. The ideal candidate will be a data-driven decision-maker, have excellent interpersonal and communication skills, and be proficient in all Microsoft applications. Responsibilities also include creating a culture of innovation, transparency, and empathy for customers, as well as resolving customer complaints and maintaining a customer-centric mindset across the organization.
Hiring Manager Title
Chief Executive Officer
Travel Percent
Less than 10%
Functions
Sales/Revenue
Account Management/Optimization
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Email Alert for Vice President of Customer Success jobs in San Francisco, CA, United States
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