Sr Manager, Enablement Operations

Little Ferry, NJ, United States

Cribl does differently.

What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.

As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.

Why You'll Love This Role

Cribl is seeking a highly skilled and experienced Revenue Enablement candidate to join our dynamic and innovative team. As Sr. Manager, Enablement Operations, you will play a crucial role in driving the success of our sales organization by implementing and administering our Enablement Technology Strategy. The role is responsible for the vision and tech stack strategy as enablement scales. Additionally, providing data-driven insights and continuously assessing the effectiveness of training programs is critical to enhance the overall performance of the sales team. This role requires a strong technical depth and analytical mindset to help provide true, actionable insights. The primary focus, in year one, includes deployment of a sales enablement and content platform. This will empower our Business Development Representatives (BDRs), Regional Sales Managers (RSMs), and Solution Engineers (SEs) with the necessary knowledge and tools to excel in their roles and achieve their targets.

Why You'll Love This Role

Lead, develop and implement a comprehensive strategy to scale and optimize the enablement technology stack. Measure platform engagement and leverage the tools to bring data insights.

Maintain and Enhance Sales Enablement Learning Solution (Mindtickle):

Drive continued deployment of the sales enablement learning platform, with a focus on delivering a seamless and effective user experience.

Collaborate with cross-functional teams, including Sales, Marketing, Business Systems and Learning & Development, to ensure alignment with business objectives.

Ongoing Administration of the Platform:

Create and maintain learning paths tailored for BDRs, RSMs, and Sales Representatives, providing targeted learning experiences to enhance their skills and knowledge.

Facilitate the enrollment process for new hires, ensuring they receive comprehensive onboarding and training.

Implement attendance tracking mechanisms to monitor participation and completion rates.

Performance Analysis and Metrics Utilization:

Rep Productivity - develop and manage the 30.60.90 day manager scorecards

Implement rigorous content engagement and impact metrics

Analyze tool usage and platform engagement metrics to identify trends and insights related to Sales, BDR, and Sales Engineer (SE) performance.

Leverage data-driven insights to provide recommendations for process improvements and skill development opportunities.

Collaborate with external training vendors and subject matter experts, if necessary, to supplement internal training efforts and bring in fresh perspectives.

Continuously assess the effectiveness of training programs and make data-driven improvements to enhance the overall performance of the sales team.

Monitor and analyze key performance indicators (KPIs) related to sales performance and revenue generation, identifying areas for improvement and proposing targeted training solutions.

As An Active Member Of Our Team, You Will Bring...

Bachelor's degree in a relevant field or equivalent practical experience.

Minimum 5 years of experience in sales enablement and/or sales operations roles.

Extensive experience with the implementation and administration of modern sales technologies e.g., MindTickle, Seismic, Gong, etc.

Strong analytical skills, with the ability to derive actionable insights from data.

Proficient in Salesforce.com (SFDC) is a plus

Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

Proven track record of driving sales enablement initiatives and improving sales team performance.

Bonus points:

Skilled with BI tools, experience with Looker a plus

Industry experience, knowledge of domain

Masters Degree a plus

Salary Range ($155,000 - $175,000)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.

Bring Your Whole Self

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

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