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Application Engineer - Marlborough, MA

Marlborough, MA, United States

Position Summary

Perform functions to promote sales and effective use of Mitutoyo America products by providing instructions, software demonstrations, and recommendations. Provide software support to customers and Mitutoyo America personnel.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

What You'll Do:

1. Analyze customer problems and applications for PMI, CMM, Form and/or QV/QS products. Recommend and assist in developing parameters for appropriate software.

2. Provide instructions to, conduct software demonstrations for, and answer technical questions from customers and other Mitutoyo America personnel.

3. Assist in correction of software problems.

4. Conduct or assist distributor personnel with end-user sales calls.

5. Participate in product knowledge training sessions.

6. Prepare and submit required reports in a timely manner.

7. Participate in Mitutoyo America and distributor trade shows.

8. Keep informed on Mitutoyo America products, effective demonstration methods, and competitor activities. Communicate new developments.

9. Attend regional meetings and participate in sales training and product knowledge sessions as required.

10. Update Customer Management Tool (CRM) as directed.

Competencies

1. Communication, Oral and Written

2. Quality and Quantity of Work

3. Problem Solving

4. Customer Focused/Interpersonal

5. Job Knowledge

6. Self-motivated

Why choose Mitutoyo?

Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:

Competitive Salary package - $80K - $82K

Minimum 17 days PTO plus at least 10 paid holidays per year

Shut down period at the end of the year

Medical, Dental, Vision & Life Insurance

STD, LTD, Employee Assistance Program

401(k) Plan plus company match

Tuition Reimbursement

Service Recognition

Company Vacation House in Florida

Supervisory Responsibilities : There are no supervisory responsibilities for this position.

Work Environment : Office Environment. Showroom floor.

Physical Demands: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. This person will be using various Mitutoyo equipment to create solutions for customers.

Position Type and Expected Hours of Work: This is a full-time position.

Monday – Friday 8:30AM-5:00PM

Travel: Up to 50% travel is required with an average of up to 5 hours driving at one time.

Required Education and Experience: Education equivalent to a 2 years of college or specialized training; additional specialized training. One year experience.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reports to: Regional Sales Manager

Equal Opportunity Employer: Disability & Veteran

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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