Senior Product Manager

Conshohocken, PA, United States

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

Summary:

The Senior Product Manager is responsible for leading and guiding the team of associate product managers and product managers to support the development and deployment of products as per desired project timelines and key launch dates. They design and execute product roadmap based on the target customer needs and their alignment with product vision. They work closely with engineering, UI/UX Design, project management, and quality and testing teams to manage the complete product cycle. They coordinate with multiple stakeholders to manage the product/feature release ensuring seamless adoption by customers. The role provides excellent opportunity to create products which will hugely impact Cencora's internal and external customers.

Primary Duties & Responsibilities:

Define product roadmaps based on customer needs, business priorities and inputs of leadership and engineering team

Leverage customer usage, experience, and feedback data to generate and prioritize immediate improvement opportunities in product performance, feature visualization, interface, and usability

Manage the end-to-end delivery of product ensuring it meets/exceeds the product quality, design, and performance expectations of customers

Create a GTM strategy for each release defining customer segments, release timings, customer communication, customer support readiness criteria, and live testing strategy

Track the defined product KPIs and create regular reports for the senior leadership to apprise them of the progress and any critical bottleneck

Make data backed recommendations on improvement of customer experience, and product performance from various aspects such as customer reach, consumer adoption, product utilization, and product technical performance to uplift the overall product experience

Provide guidance to team members and encourage them to achieve their optimum performance

Work with engineering and business leadership team to prioritize the feature pipeline basis customer priority, impact, and organization effort

Work with team members to find best resolution to any conflicts that occur between business stakeholders and user feedback

Support senior stakeholders in creating product vision and strategy by clearly laying out target customer segments, product, and positioning

Lead the commercialization process for each release to ensure successful execution in all target markets

Lead the end-to-end success of new product capabilities and features from requirements definition through design, development, launch authorization, and post-launch analysis

Devise ways to increase customer reach and adoption at different timelines post launch

Coordinate with multiple stakeholders to ensure clear and concise documentation of planned features, product use cases and customer stories

Collaborate with engineering, UI/UX Design and other teams to prioritize product backlogs and set sprint goals

Analyze and support cost center budget associated with delivering the product

Provide monthly finance updates

What your background should look like

Bachelor’s degree in Computer Engineering, Information Systems, or other IT related area. MBA degree is preferred

6-10 years of relevant product management or product planning experience

Skills and Knowledge:

Behavioral Skills:

Analytical and Problem-Solving Skills

Customer empathy Skills

Attention to detail

Mentorship Skills

Holistic and comprehensive thinking

Collaborative approach

Strong Relationship Building Skills

Strong Negotiation Skills

Strong Communication and Presentation Skills

Data Analysis and Management Skills

Agile Decision Making

Conflict Management

Risk Identification and Mitigation

Compliance Management

Product/Feature Prioritization

Technical Skills:

Market & consumer research methodologies

Strong understanding of SAFe Lean-Agile Principles

Prototyping & Design methodologies

Knowledge of IT systems and capabilities

Data visualization

Tools Knowledge:

Knowledge of Microsoft Office, MS Project, Visio

Strong understanding of JIRA and Confluence

Knowledge of BI Tools

Knowledge of wireframing tools

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/amerisourcebergen

Schedule

Full time

Affiliated Companies

Affiliated Companies: AmerisourceBergen Services Corporation

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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