Partnership Support Manager – WA/SA

Washington, DC, United States

Account & Relationship Management (Sales)

AFG’s Partnership Management Team is seeking a proactive service-focused Partnership Support Manager to assist with a portfolio of Mortgage Brokers in their day to day requirements.

You will develop strong, long-lasting relationships with our small business owners, finance brokers and other industry partners, to deliver outstanding customer experiences and drive strategic initiatives. You will also:

Assist the Partnership Manager by handling incoming correspondence, setting up group training sessions and material and arranging appointments as needed.

Liaise with the Partnership Manager and other sales staff in your state team, keeping them informed and up to date with all information affecting their portfolio.

Liaising and assisting other AFG teams to ensure successful outcomes for your portfolio of brokers.

Providing outstanding customer experiences across your portfolio.

Assisting with the performance of Broker portfolios, with sales and growth targets covering Residential, Commercial/AFG Business, Leasing/AFG Asset Finance and Personal Loans.

Work with the Mortgage Brokers to establish relationships with all AFG support services available to them.

Actively promote AFG products to brokers to help grow these volumes within your portfolio.

Assist in the development and delivery of professional development and education sessions and business/industry training.

Attend and represent AFG at industry functions as needed.

About You

You will utilise your experience and passion to create rewarding partnerships, reshaping the way we deliver value to our brokers and support them in brokering a better future for all Australians. A team player, you will be committed to helping our brokers and broker businesses be the best they can be.

This is an exciting opportunity for the right person and to be successful in this role you will:

Have the ability to manage multiple tasks on a daily basis, resolve issues as they arise and offer quality service and support to our brokers.

Be a creative problem solver with strong attention to detail and outstanding verbal and written communication.

Have excellent planning and time management skills.

A positive “Can do” attitude and the ability to work under pressure.

Be able to work independently and, at the same time, be a team player.

Experience in the brokerage/finance industry is not essential but would be highly regarded.

About AFG

Australian Finance Group (ASX:AFG) is one of Australia's largest mortgage broking groups, employing 300+ staff across Australia. As a category leader, AFG supports over 3,700 mortgage brokers and manages around $50 billion in residential finance through our network each year. In addition to our broker network AFG has a rapidly growing home loan business, and an expanding footprint in the provision of business lending solutions.

AFG Employee Benefits

AFG employees have access to benefits including secured buildings with end-of-trip facilities, business casual dress and a social calendar of events. We are always improving and implementing new initiatives and we encourage our people to get involved, learn new skills, and develop themselves professionally and personally by doing different things. We are committed to provide our employees opportunities to grow wherever possible, and we regularly promote and second people into different roles, often across teams.

Our business prides itself on our innovative, entrepreneurial and collaborative culture. Our teams are intricately engaged across the business and we encourage people with ideas and a willingness to learn to join us. AFG provides our team members with access to state-of-the-art technology and the scope to be a part of projects in our fast-paced and competitive industry. All over Australia, our AFG team members love being a part of the business and the length of time they choose to stay with us is evidence of this.

Join The Team

If you are ready to take your career to the next level and join an innovative and collaborative company, please explore our current opportunities.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

HELPING AUSTRALIANS FIND THE RIGHT HOME LOAN FOR THE LAST 22 YEARS

AFG has been around since 1994 and has grown to become one of Australia’s largest mortgage broking groups and one of the country’s leaders when it comes to financial solutions.

With 2,650+ members nationally, AFG focuses on supporting motivated, high level performers: 30% of Australia’s top 100 mortgage brokers are AFG members. Through our member network, AFG processes around $4.5 billion of finance every month, and manages more than $114 billion in mortgage finance.

Source: This is an extract from the company's own website.

HELPING AUSTRALIANS FIND THE RIGHT HOME LOAN FOR THE LAST 22 YEARS

AFG has been around since 1994 and has grown to become one of Australia’s largest mortgage broking groups and one of the country’s leaders when it comes to financial solutions.

With 2,650+ members nationally, AFG focuses on supporting motivated, high level performers: 30% of Australia’s top 100 mortgage brokers are AFG members. Through our member network, AFG processes around $4.5 billion of finance every month, and manages more than $114 billion in mortgage finance.

Source: This is an extract from the company's own website.

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