Night Auditor
Columbus, OH, United States
Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.
Are you ready?
Because we are looking for an Overnight Front Office Host!
What’s in it for YOU?
General Perks:
An entry to the Hyatt Family, a place where we care for people so they can be their best
12 free nights at Hyatt hotels globally every year after 90 days of service and 20% Discounts at our F&B outlets
Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
Affordable Medical, Dental and Vision Coverage after 30 days of employment
Vacation + PTO days
Discounted flight program
Uniform provided and laundry is taken care of in house
Connect with thousands of National and Local Partners for Various Discounts
Free COTA Bus Pass
Free meals
Discounted monthly parking passes for Downtown parking
Family Events and Recognition Celebrations
What does the ROLE entail?
· Responsible for the oversight of specific night audit duties including checking and correcting the hotel’s guest ledger, enduring cash, check or credit card payments have been collected and preforming basic front desk duties
· Strong guest service orientation in order to ensure high guest expectations
· This position handles the guest registration process and communication of hotel services and promotions
· Fast-paced environment that requires moderate amounts of walking and continuous standing
· Highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience.
· Other duties may include processing forms of payment, responding to guest inquiries and upselling hotel rooms
What will you get from US?
Wellbeing:
“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”
To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
Social Activities; Team building outings, Sports/wellbeing activities
Hotel gym access
Health, Dental, Vision Insurance eligibility after 30 days of employment
Development:
“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best
Education assistance of up to $1,000 per year toward personal growth and development
Diversity:
“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”
The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ+Equality in 2022, for the 18th consecutive year
Focus on Diversity, Equity and Inclusion within our team through employee support groups (HyPride & Women@Hyatt), workshops and classroom trainings
Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day – so they can be their best and perform at their best so they can better care for others
When we say people , we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic.