Senior Business Systems Analysis & Automation Professional

Jefferson City, MO, United States

Become a part of our caring community and help us put health first

Do you have proven experience with Power Platform development and consider yourself detail-oriented, organized, and a strong communicator? Do you have a desire to work for a Fortune 50 Company with great benefits? Then we have a role for you! Humana is seeking a Senior Business Systems Analysis Professional who is highly skilled in Power Platform development with a focus on Power Apps and Power Automate and has the ability to be innovative and detail-oriented to lead process automation and documentation within the MarketPoint Business Insights data management team.

The Senior Business Systems Analysis Professional will be responsible for designing, developing, and implementing automated systems and processes to enhance efficiency and productivity. Involves collaboration with various stakeholders to identify automation opportunities and deliver innovative solutions. Responsible for creating, updating, and maintaining comprehensive process documentation for various activities within the MarketPoint Business Insights data management team. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.

Develop custom applications using Power Apps

Created automated workflows and processes using Power Automate

Collaborate with business stakeholders and translate those into technical requirements

Implement automated solutions with a focus on user experience, performance, and scalability

Develop detailed process documentation, including workflows, standard operating procedures (SOPs), and guidelines

Use various tools and software to create flowcharts, diagrams, and other visual aids to support process documentation

Follows and support data governance best practices within the team and across MarketPoint

Partner with Retail Sales Leaders, operations teams, subject matter experts, training, and IT Teams to develop and deploy continuous improvement initiatives across the organization

Cultivate relationships with multiple internal Business and IT partners

Initiate and facilitate meetings to identify, document, and prioritize business technology needs that align with department deliverables and organizational goals

Champion the customer by accurately representing their prioritized needs in the requirements, development, and testing phases of each project

Implement Change Management processes as needed to maintain accurate requirements dependencies and documentation

Use your skills to make an impact

Required Qualifications

5+ years of experience in information technology, process management, business administration, communication, or a related field

Proven experience with Microsoft Power Platform; Focus on Power Apps and Power Automate

Strong understanding of user experience and design best practices

Proficiency in documentation tools and software such as Microsoft Office Suite, Lucidchart, or similar

Demonstrated experience with business process documentation and automation

Strong attention to detail and organization skills

Excellent written and verbal communication skills

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Bachelor's, MBA or other Advanced Degree

Microsoft Power Platform certifications (e.g., PL-100, PL-200, PL-400)

Certification in process improvement methodologies (e.g., Six-Sigma, Lean)

Experience with Agile development processes and user story writing

Certification in project management (e.g., PMP)

Experience with data governance principals and best practices

Experience using Power BI, T-SQL, PL-SQL, Toad or Azure to analyze and interpret data

Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation

Ideal candidate will live w/in 50 miles of Louisville KY

Live in KY, IN, OH or TN

Additional Information

Some nights or weekends may be required to support production turn activities.

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$78,800 - $108,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.