Senior Solutions Architect

Seattle, WA, United States

Senior Solutions Architect

Senior Solutions Architect

Senior Solutions Architect

Req ID

FY25|S&M|#6495

Location(s)

Arlington, Virginia, USA; Atlanta, Georgia, USA; Baltimore, Maryland, USA; Boise, Idaho, USA; Charlotte, North Carolina, USA; Dallas, Texas, USA; Denver, Colorado, USA; Las Vegas, Nevada, USA; Minneapolis, Minnesota, USA; Nashville, Tennessee, USA; Orlando, Florida, USA; Seattle, Washington, USA;

Work arrangement(s)

Fully Remote (works exclusively from home)

Your opportunity

At New Relic, we're creating world-class interactive experiences to help our customers answer their most important questions, ultimately helping them visualize and explore their application and customer data. We're building the future-you should come help us!

We're looking for a Solutions Architect that loves to innovate and create. You will be working within our Labs data practice to design and build solutions that acquire sources of telemetry in new and interesting ways. You will work with colleagues in Labs and across New Relic to explore early-stage observability products for industry verticals and common use cases in everything from the devops tool chain to point-of-sale solutions.

The role needs a world-class full stack polyglot developer with an entrepreneurial spirit and a consultative mindset. It will require an individual that is able to quickly get up to speed on technologies and rapidly deliver production-ready code. Beyond the advanced developer skills, this person will also possess superior documentation and communications skills, with a strong sense of customer experience. You will be working on a small team of highly experienced solutions architects where you will be expected to collaborate openly and honestly in a constructive manner.

If you're that person, looking to join a team of peers who will encourage you to do your best work week-in and week-out, this opportunity is for you.

What you'll do

Solve customer problems by designing and developing innovative solutions that extend New Relic's platform capabilities for telemetry acquisition

Collaborate with all parts of the Product organization (product management, engineering, and design) as a member of Labs, driving vision and advocating for work that supports programmability in the New Relic platform

Help to develop business cases and go-to-market materials for Labs solutions

Promote (internally and externally) Labs work through blogging and presentations

Lead customer delivery engagements and ensure the successful onboarding, training, and enablement of the customer

Work in open source: document, maintain, and contribute to New Relic's open source offerings on GitHub

Publish your work to various New Relic properties including New Relic in-product marketplace, public marketing websites (developer, docs, instant-observability, and open source sites), and public GitHub

This role requires 6+ years experience in software development

Software development experience in one of: Node.js or Golang

Software development experience in one or more of the following programming languages would be nice to have: Java, .NET Framework/.NET Core, JavaScript/Typescript, Rust, PHP, Ruby, Python, C/C++

Comfortable working within a small team to deliver high-quality work

Strong written and verbal communication and presentation skills

A strong technical background, excellent client management skills, bias for action, taking accountability, and the ability to lead projects and global teams

Experience with monitoring technologies and techniques such as bytecode injection, process sampling, instrumentation, eBPF, etc.

Experience with cloud platforms and tools (AWS, etc.)

Experience creating serverless applications (AWS Lambda, GCP functions, Azure Functions)

Bonus points if you have Observability experience with one or more of: New Relic (preferred), Splunk, AppDynamics, DataDog, Grafana or Dynatrace

Familiarity with Open Source Observability tooling such as OpenTelemetry, Prometheus, Fluentbit, Pixie, Vector

Experience with message-based frameworks such as Kafka, RabbitMQ, IBM MQ

Experience with modern Node ecosystem, including front-end frameworks and tooling such as ReactJS, Vue.js, Svelte, Next.js, Gatsby, Remix

Public Cloud: AWS, Azure, GCP, or Alibaba

Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry

Configuration Management and Automation: Terraform, Ansible, Puppet, Chef

CI/CD: Jenkins, GitHub Actions, CircleCI, Gitlab, BitBucket

Online work showcasing your problem-solving skills in the digital space

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.

Estimated On-Target Earnings Range: $ 219000 - $ 273000

The pay range above represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.

219000

273000

#LI-CEM #LI-Remote

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