Asst Director

Glendale, AZ, United States

Job Description

At Arizona State University, we measure ourselves not by whom we exclude, but rather by whom we include and how they succeed. In Admission Services, we are passionate about helping students find their right university fit and working together as a team to achieve our

enrollment goals. Delivering a student-centric communication model ensures that our individual success contributes to the success of students and staff throughout the university.

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; frequently required to stand for varying lengths of time and walk moderate distances to perform work.

Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.

Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts

Ability to clearly communicate to perform essential functions.

Frequent travel, involving operation of a motor vehicle

Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals; this position receives regular review of objectives.

Frequent evenings and weekends are expected.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND six (6) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Ten (10) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Department Statement

In support of the university's mission and goals, Academic Enterprise Enrollment creates, promotes and institutionalizes the broadest possible awareness of ASU as the New American University by utilizing a variety of data-informed strategies to enroll a diverse student population representative of the vision of Arizona State University. AEE brings discipline to the formulation of enrollment strategy and the refinement of enrollment processes, and is an effective collaborator with our college and school colleagues and other enrollment partners within the Academic Enterprise, Knowledge Enterprise and Learning Enterprise. AEE is comprised of the following units: Academic Enterprise Communications; Admission Services; Financial Aid and Scholarship Services; University Registrar Service; the Pat Tillman Veterans Center; and the International Student and Scholar Center.

Academic Enterprise Enrollment Core Values:

Make the human connection: We commit to listen, offer empathy and show compassion.

Drive success with teamwork: We solve problems with collaboration and creativity.

Promote a thriving community: we recognize work-life balance and embrace our individual differences.

Go above and beyond: We share our time, talents and expertise to make an impact in all that we do.

See the extraordinary through our efforts: We support those who are pursuing their dreams.

Lead with respect and positive intent in every situation: We communicate openly, genuinely, and with transparency.

Desired Qualifications

Experience with student recruitment and admission practices.

Experience in strategic planning and decision-making principles and procedures.

Experience in organizational management and prioritizing for effective and efficient use of time and resources.

Experience in organizing work of others and self.

Experience in developing and maintaining effective working relationships.

Experience in program design and development.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Essential Duties

As part of the Transfer recruitment team, the Assistant Director assists in the management of the department and serves as a resource for the Associate Director regarding requirements and trends with an emphasis on Arizona recruitment. Assists in the design, development and coordination of projects. Resolves problems and issues affecting the department and recommends measures to improve the effectiveness and efficiency of the department. May act in place of the Associate Director in that person's absence.

Hires, supervises, trains, and evaluates assigned staff, including, but not limited to: Monitors work in progress and upon completion. Implements corrective action as required. Ensures recruitment efforts are in direct support of department goals with an emphasis on the metropolitan Phoenix campuses.

Prepares or coordinates preparation of administrative reports; analyzes and interprets statistics, financial data, and management planning data for predicting resource needs and developing long range plans. Conducts and assists with the development of long and short-range goals. Develops objectives, and activities based on department goals. Develops, maintains, and implements department policies and procedures. Assist with review of outbound communication and support efforts to ensure departmental and administration needs are met.

Acts as liaison with the community, students, faculty, and staff. Develops, implements, and evaluates department programs. Assists with other recruitment activities across campuses as needed. Serves as contact for select in-state and out-of-state colleges including travel or onsite recruitment development and follow up communication for events, activities and recruitment initiatives. Develop strategies to recruit, maintain, and enroll transfer students particularly through the use of CRM support mechanisms •Ensure appropriate levels of productivity are maintained

Ensure appropriate levels of reporting and analysis are maintained

Participate in in-state, out-of-state,and international recruitment trips.

Conduct training for admissions representatives within CRM deployment strategy and relationship development practices, specifically focusing on transfer students.

Lead in maintaining and enhancing relationships with colleges, departments and schools both internal and external to the university.

Other duties as assigned.

Knowledge of the principles and practices pertaining to the assigned department.

Knowledge of management and supervisory principles and practices.

Knowledge of budget management methods and techniques.

Knowledge of strategic planning principles and practices.

Knowledge of principles, concepts, and practices of organizational management.

Skill in problem solving and decision-making.

Skill in planning, analyzing and coordinating activities and establishing priorities.

Skill in effectively managing, supervising and evaluating assigned staff.

Skill in program design and development.

Skill in budget preparation and forecasting.

Skill in communication.

Skill in establishing and maintaining effective working relationships.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.

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