Field Service Manager
Village of Arcade, NY, United States
Job DescriptionJob Description
An exciting new opportunity for a Field Service Manager that is interested in working with bringing a second life to analytical equipment.
Based in Arcade, New York, this role involves leading and mentoring a team of 15 field service engineers both on the East and West Coast.
Their mission: putting new life into old instruments, and making equipment accessible to all.
How you fit into this mission:
• Monitoring technicians' workload and ensure they are performing tasks efficiently
• Resolving product service problems - managing any complaints effectively
• Providing expert knowledge when required on complex jobs
• Assisting in the development of new company processes to drive improved customer satisfaction
Requirements:
• High School Diploma/GED - minimum
• Associate or bachelor's degree – preferred
• Experience in instrumentation troubleshooting and repair of analytical equipment, accessories and peripheral devices associated
• Experience or exposure to chromatography / analytical science equipment
• Previous experience in leading a service team
Company DescriptionZenopa is a service organisation that provides flexible, rapid and effective recruitment solutions to our clients. We specialise in the commercial side of the healthcare industry, and recruit for various markets including, Pharmaceutical, Medical, Scientific, Animal Health, Dental, Engineering, Consumer Health, and Medical Communications. Zenopa has an excellent reputation spanning over 25 years, being awarded 'Great Place to Work' four years in a row, and is one of the leading recruitment agencies. Based in High Wycombe, Buckinghamshire and Charlotte, NC the company has demonstrated fantastic growth over the past 10 years.Company DescriptionZenopa is a service organisation that provides flexible, rapid and effective recruitment solutions to our clients. We specialise in the commercial side of the healthcare industry, and recruit for various markets including, Pharmaceutical, Medical, Scientific, Animal Health, Dental, Engineering, Consumer Health, and Medical Communications. Zenopa has an excellent reputation spanning over 25 years, being awarded 'Great Place to Work' four years in a row, and is one of the leading recruitment agencies. Based in High Wycombe, Buckinghamshire and Charlotte, NC the company has demonstrated fantastic growth over the past 10 years.
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