Front Desk Attendant (Temporary)
Tulsa, OK, United States
ABOUT US
Oral Roberts University is a Christian university located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered university, we develop whole leaders for the whole world through a unique Whole Person education. Our staff and faculty actually make a difference in the lives of our students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!
JOB DESCRIPTION
- TEMPORARY
Location: Tulsa, OK
This position provides support to all patrons and offers general Concierge services.
RESPONSIBILITIES Make sure the Hammer Front Desk is manned at all times.
Greet all persons entering the building.
Manage all aspects of front desk communications. Answer patron questions, check out game items, inventory supplies, handle deliveries and other front desk duties.
Help solve problems between students and other patrons.
Monitor building use and report any problems to the Front Desk Supervisor or Building Manager and Executive Director.
Offer best customer service to students, parents and other patrons at all times.
Occasionally work other Concierge desks or events as needed.
Learn Maximo campus work order system and enter dorm and facility work orders.
Assist Concierge office and events in peak times.
REQUIREMENTS EDUCATION : Requires a High School diploma or GED.
EXPERIENCE/SKILLS/ABILITIES :
No experience is required, but previous clerical experience of various duties is helpful.
Must have excellent interpersonal, organizational and multitasking skills. Must be personable and able to meet and greet customers with a cheerful attitude.
Must be knowledgeable of information needed to accurately answer questions about the facility and be detailed oriented.
Ability to make decisions and act effectively in stressful situations required. Must have basic computer knowledge with experience in Microsoft Word and Excel helpful.
HOURS OF WORK & ATTENDANCE
Hours for this position will be determined by the needs of the department and the building hours. During the school year, AHASC is open Monday through Friday, 8:00 am to midnight with a few exceptions. This position would cover primarily the evening hours. Overtime hours may be required during peak times. Summer hours will vary.