Branch Manager

, CT, United States

At Liberty, we are proud to integrate our Diversity, Equity and Inclusion (DE&I) throughout all functions and areas of the Bank in order to maximize our impact and exceed goals. We believe that deepening our DE&I strategies in the workplace and communities we serve, creates a much better place to work for our teammates and a safe place where our customers are connected and supported. We take pride in promoting through initiatives and investment a socially responsible and sustainable future.

SUMMARY OF THE JOB :

As a Branch Manager you’ll inspire and lead your team, creating an environment that keeps employees engaged, motivated, and excited

to deliver outstanding customer service and achieve goals. The Branch Manager: Leads by example and thrives on delivering and ensuring an exceptional customer experience. The customer experience is consistently in alignment with Liberty Bank’s Vision, Mission, and Core Values. Is accountable for the building, acquiring and deepening of consumer and business customer relationships. Will be responsible for coaching and building your team to identify appropriate solutions for our customers. Is a role model who holds him or herself accountable for accomplishing goals and objectives, while managing team performance by making the most of employees’ diverse strengths and skills. Consistently fosters an environment that is conducive to sales, while maintaining integrity and ethical standards. Is responsible for branch compliance with bank policies, procedures, and operational integrity.

ESSENTIAL FUNCTIONS:

Manage and lead a high performing, customer centric sales team through effective communication, coaching, performance management, development plans and reward and recognition activities. Support each branch employee to achieve individual and branch goals through disciplined, proactive, and meaningful conversations where customer needs are identified and solutions are recommended. Conduct weekly pre-scheduled in-person business calls to acquire and deepen new and existing business relationships. Promote employee engagement. Model and ensure a positive culture throughout and across the entire branch team as well as with interdepartmental contacts and resources; communicates and models our Corporate Mission and Values and direction to staff. Provide sales leadership to ensure overall growth. Conduct regular sales meetings and well-structured coaching sessions to provide balanced feedback with actionable items that ensure individual and branch sales success. Hold employees accountable for reaching target goals and growing skill sets. Create collaborative partnerships within the Liberty Bank team and community to successfully meet the goals and objectives of the organization and needs of our customers. Improve efficiencies and control operating costs. Manage revenue and expenses to assigned budget with a focus on maximizing revenue opportunities and reducing expenses. Manage Risk and Operations. Provide oversight and identify risks on all operational activities. Ensure compliance with State and Federal Regulations.

MINIMUM REQUIREMENTS:

Two year college degree or equivalent work experience Minimum two years sales management experience in Retail or Branch Banking environment. Sales experienced required. Successful record of coaching and mentoring employees and a team to desired results Ability to make sound decisions including managing the balance of risk and the delivery of a superior customer experience Well organized self-starter that has the ability to forecast and plan effectively Ability to recruit and retain top talent Proven experience or demonstrated ability to develop new and existing business relationships, including disciplined weekly business calling Ability to think strategically and execute on the direction, priorities, and goals of the organization Effective verbal and written communications skills Proficient computer skills including Microsoft Word, Excel, Outlook and other related applications Availability to work weekends and/or extended hours as required to run the business This position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with Liberty Bank, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with Liberty Bank. Your continued employment in this position with Liberty Bank is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

PHYSICAL REQUIREMENTS:

General Office Equipment

Keyboard Dexterity

Lifting/carrying up to 25 lbs.

Use of general office equipment

Ability to travel

COMPLIANCE

Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin or veteran status.

Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

#J-18808-Ljbffr