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Global Jupiter
Baltimore, MD, United States
Description SAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program • *Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. Job Duties: • Provides second-tier support to end-users fo
Job Source: Global JupiterDMI (Digital Management, Inc.)
Crownsville, MD, United States
End User Support Specialist Job ID 2024-26791 Category Infrastructure Support Location US-MD-Crownsville About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DM
Job Source: DMI (Digital Management, Inc.)National Aquarium
Baltimore, MD, United States
Essential Functions: Strategy & Planning • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. • Accurately document instances of hardware failure, repair, installation, and removal. • Accurately document support procedures and policies as needed. • Assist in developing lon
Job Source: National AquariumCity of Baltimore, Mayor's Office of Employment
Baltimore, MD, United States
Position Description Responsible for researching, evaluating, testing, and designing platform configuration models for end-user computers and mobile devices. Assist in designing end-user data management strategy and Microsoft OneDrive optimization, including the development of performance metrics and service levels. Ensure reliable backup and reco
Job Source: City of Baltimore, Mayor's Office of EmploymentCenCore
Fort Meade, MD, United States
Why CenCore? CenCore is a highly dynamic, employee driven, results oriented company. We are a team of individuals united together in our passion to help protect national security while providing and enabling unique solutions to some of the most challenging problems and threats currently facing our government and commercial clients. As a small comp
Job Source: CenCoreRollout Systems, LLC
, MD, United States
COMPUTER SPECIALIST JOURNEYMAN - IMMEDIATE OPPORTUNITY NAS Patuxent River Southern Maryland CLEARANCE MANDATORY: TOP SECRET The selected applicant must have DoD 8570/5239 IAT Level II Certification (Security + CE) and operating system certificate. Rollout Systems, founded in 2001, is a full-service services and information technology company s
Job Source: Rollout Systems, LLCCity of Baltimore, Mayor's Office of Employment Development
Baltimore, MD, United States
Trigyn's direct government client has an immediate need for an End User Support/Service Desk Specialist in Baltimore, MD. The particulars of the opportunity are below: Description: End User Support Specialist responsibilities may include but are not limited to: Monitor the Service Desk ticket queue and assist with all aspects of technical suppor
Job Source: City of Baltimore, Mayor's Office of Employment DevelopmentLeidos
Fort Meade, MD, United States
Description The Leidos DES (Defense Enclave Services) team is supporting an extensive digital modernization program critical to DISA and Fourth Estate Agencies and Leidos is seeking a Service Delivery Manager - User Support to work at Ft. Meade, MD. PROGRAM SUMMARY: The Defense Enclave Services contract will unify the DOD Fourth Estate Defense
Job Source: LeidosBaltimore, MD, United States
CUSSI 03-22
**Agency Division:** Facilities Management/ IT and Communications Department
**Location:** Camden Yards Sports Complex, Baltimore, MD
**Hiring Range:** (Commensurate with experience and qualifications). State salary rules may apply for promotions and transfers.
**Status:** Regular, Full Time
**Closing Date:** April 29, 2022An MSA Computer User Support Specialist I (CUSS-I) is primarily responsible for performing intermediate tasks evaluating, implementing and maintaining personal computer hardware, software, documentation owned by the Maryland Stadium Authority (MSA). Employees in this classification do not supervise, but may assist in the training and orientation of users in the operation of computer hardware and software.
Employees in this classification receive moderate supervision or close guidance from the MSA IT Support Specialist or a designated higher level MSA officer.
MSA is an independent unit of the State government. The Authoritys projects promote historic preservation, adaptive reuse, community redevelopment, cultural arts, and civic pride. MSA has the latitude to negotiate with other government jurisdictions and agencies within the State. This includes creating public-private partnerships for financing and operating facilities. * Diagnoses computer problems, monitors computer processing systems, installs software and perform tests on computer equipment and programs, or, learns to perform the aforementioned tasks with minimal training.
* Installs and maintains computers, printers, copiers and related IT equipment.
* Handles day-to-day help desk calls and staff IT problems
* Terminates and punches down Ethernet cables.
* Creates and maintains user training material.
* Assists in training users on new software and hardware.
* Troubleshoots Apple IOS and Google Android related issues.
* Maintain records of inventory of users computer and other IT equipment.
* Interprets users responses to diagnostic questions and determines appropriate course of action.
* Data input into CMMS, update assets and other IT administrative tasks
* Performs other duties and functions appropriate to the position as assigned and required.
* Working knowledge of the functions and capabilities of personal computers.
* Working knowledge printer scanners and other computer peripherals
* Skill in training users in software applications and operation of hardware.
* Skill in writing user training material and other documents.
* Ability to diagnose computer, printer and smartphones.
* Ability to communicate effectively with staff and contractors
**GENERAL QUALIFICATIONS** **:** Specific educational and experience requirements are set by this agency based on the essential job functions assigned to the position. Any combination of education and experience that would likely provide the necessary knowledge, skills, and abilities is qualifying. **Education:** High School diploma or GED certification. **Experience:** Any combination of education and experience that would likely provide the knowledge, skills, abilities, and key competencies necessary for successful job performance. AS/AA in Information Technology, Computer Science, or a related field, or, a combination of education and experience equivalent to two (2) years of experience evaluating, implementing, and maintaining computer hardware and software.
**Note:** Experience responding to and resolving help desk requests from users, or operating and maintaining hardware and software for the purpose of database, data entry, word processing, spreadsheet, graphics, or other applications may be substituted on a year-for-year basis for the required education.
**Physical** Primary functions require sufficient physical ability and mobility to work in an office setting; to walk, stand, or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull moderate to heavy amounts of weight up to 50 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including the use of computer keyboards and calculators; to operate a vehicle to travel to various locations; and to verbally communicate to exchange information.
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Email Alert for Computer User Support Specialist I jobs in Baltimore, MD, United States
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