Sr Data Analyst

Johnston, RI, United States

Description

At Citizens we view data and advance analytics as one of our core differentiating competitive strengths and a top priority for our future growth and success. We aim to be an industry leader with the use of data and analytics to deliver value and market-leading experiences for our existing customers and new customers. We have already made a considerable investment in building a Data Intelligence Platform that is best-in-class and our remarkably talented group of Data analysts, scientists and statisticians are the envy of our industry. They have succeeded in building, leveraging, and deploying the rich intelligence in our Data Intelligence Platform to make data-driven decision the foundation of daily operations across several functional areas, including: Marketing, Customer Servicing, Sales Support, Risk Management and Originations. We are committed to further growing and strengthening our Data organization with job openings across the entire range of expertise and all areas of Data Science specialization.

The Business Data Analyst is adept at working with business and systems partners to turn project requirements into technical specifications to build custom-formatted, fit-for-purpose reports, data sets, data services and data interfaces. The candidate applies a strong knowledge of life-cycle data generation to be able to outline critical information, analyze business procedures, and recommend specific types of data than can be used to improve them.

Primary responsibilities include:

Using stakeholder knowledge and other available resources to research, to facilitate discovery, and to analyze and evaluate options for data solutions. Provide recommendations to team and project leads.

Produce consistent, accurate and complete data requirements and definitions for complex projects.

Work with business users and others to understand their business functions and processes in order to help them define business intelligence, analytic and reporting requirements. Assist in crafting data and metadata requirements for systems that are complete and unambiguous.

Use statistical methods to analyze data and generate useful data sets and reports.

Work with management team and other leads to prioritize needs for business segments.

Identify and recommend new, innovative ways to streamline data-centric processes.

Use data to create models that depict trends in the customer base or the consumer population, or within a specified segment or business processing area.

Work with departmental managers and business stake holders to outline data needs for analytical, reporting and data integration projects.

Define and manage test data sets for integration testing, problem analysis, business and technical analysis.

Qualifications:

Required Skills/Experience:

Proven analytics skills, including mining, evaluation, and visualization

Technical writing experience in relevant areas, including queries, reports, and presentations

Strong SQL or Excel skills, with aptitude for learning other analytics tools

Ability to collaborate effectively, take initiative and work as part of a team

Strong oral and written communication skills, with experience presenting data interpretation and insights to non-technical audience

Desirable Skills/Experience:

Strong programming experience with AWS solutions, frameworks, including XML, JavaScript, Python, and ETL tools

Data design or data management experience is a plus.

Knowledge with ETL tools and processes is preferable

Experience in the financial services industry, especially banking.

Proven success in a collaborative, team-oriented environment

Educational, Certifications and/or Other Professional Credentials:

Required:

Either 5+ years of experience as described above + a Bachelor’s Degree in Mathematics, Statistics or CS

Or 2+ years of experience as described above + a Master’s Degree or better Mathematics, Statistics or CS

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

07/03/2024