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**Customer Service Representative**
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Update customer information and ensure accurate filing entry to ensure the customers confidential information remains safe. Represent our organization with pride and set to be an upstanding example of our core values - whether you are in the office or not. CTG works with the priv
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- Handle returns, exchanges, and complai
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Bladensburg, MD, United States
Job Summary:
Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.
Responsibilities:
- Provide information to customers on products and services.
- Handle returns, exchanges, and complaints efficiently.
- Manage customer transactions and maintain accurate records.
- Assist in membership sales and renewal processes.
- Ensure customer satisfaction and provide professional customer support.
Qualifications:
- Strong communication and interpersonal skills.
- Experience in customer service or retail preferred.
- Knowledge of store products and policies.
- High school diploma or equivalent.
- Ability to handle stressful situations professionally.