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Sodexo Group
San Antonio, TX, United States
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Sodexo is committed to upholding the spirit and principles of the Rehabilitation Act of 1973 and the 1998 amendment to the Act. If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the on-line application process, please contact TalentA
Job Source: Sodexo GroupSodexo
San Antonio, TX, United States
Returning Users Log Back In Unit Description Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction Sodexo is seeking a highly passionate and disciplined leader for a Patient Experience Manager 2 who is committed to creating positive patient experiences for a large healthcare system l
Job Source: SodexoSodexo
San Antonio, TX, United States
Unit Description Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction Sodexo is seeking a highly passionate and disciplined leader for a Patient Experience Manager 2 who is committed to creating positive patient experiences for a large healthcare system located in San Antonio, TX . As t
Job Source: SodexoHCA Healthcare
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Job Source: Cabela'sHumana
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Job Source: HumanaMethodist Hospital Stone Oak
Schertz, TX, United States
Description This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Access Manager opening with Methodist Stone Oak Hospital today and find out what it truly means to be a part of the HCA Healthcare team. Benefits Methodist Stone Oak
Job Source: Methodist Hospital Stone OakSan Antonio
**Unit Description**
**Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction**
Sodexo is seeking a highly passionate and disciplined leader for a **Patient Experience Manager 2** who is committed to creating positive patient experiences for a large healthcare system located in **San Antonio, TX** .
As the Patient Experience Manager, you will be responsible for implementing strategies to enhance the patient dining experience by developing patient satisfaction action plans, coordinating and directing patient experience activities through leading and coaching management employees and staff, and monitoring Press Ganey scores to address areas of concern to drive patient satisfaction initiatives. **The ideal candidate will be a critical thinker and solution-oriented with a proven track record in exceeding customer expectations in a hospital environment.**
**We are looking for candidates who will:**
+ have strong customer service skills and be passionate about the patient dining experience;
+ regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance;
+ act as the liaison between the nursing units and dietary department to review and address any patient menu or meal concerns;
+ perform daily patient rounding and service recovery; and
+ have previous experience working in a high-volume facility
**The ideal candidate:**
+ has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
+ has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
+ can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed;
+ can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience; and
+ be a Certified Patient Experience Professional ( _CPXP)_
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
**Not the job for you?**
At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.
**What We Offer**
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
**Qualifications & Requirements**
Basic Education Requirement: Bachelor’s degree or equivalent experience
Basic Functional Experience: 3 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
**Location** _US-TX-SAN ANTONIO_
**System ID** _974161_
**Category** _General Management_
**Relocation Type** _No_
**Employment Status** _Full-Time_
**Posted Range** _$61100 to $92400_
**Company : Segment Desc** _HOSPITALS_
_On-Site_
Email Alert for Patient Experience Manager 2_ jobs in San Antonio
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