Registration & Records Specialist
Laurel, MD, United States
Job Description
Job Description
Registration and Records Specialist Full-time, 12-month status, Exempt
Capitol Technology is a small, private, non-profit, university in South Laurel, Maryland with approximately 800 students and a dedicated full-time staff of 75.
Location: On-site
DESCRIPTION:
The Registration and Records Specialist assists with registration and the maintenance of student
records. The Registration and Records Specialist reports to the Associate Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Respond to inquiries from campus community via phone and email
Process enrollment verifications, loan deferments and education record release requests
Maintain physical and electronic student files
Process new student enrollment procedures
Process grade changes, enter grades in military portals and send faculty grade submission
reminders
Process all registration forms, Leave of Absence forms and visa letter requests
Process all transcript requests and digitize archived transcripts
Process personal information updates
Input textbook information for scheduled courses each semester
Adhere to FERPA regulations regarding all information whether written or verbal
Support the Registration and Records in executing annual commencement ceremony
Assist with special projects as assigned
EDUCATION AND EXPERIENCE REQUIRED:
High school diploma (Associates degree preferred)
Demonstrated success in working as a member of a team by developing relationships
Excellent written/oral communication skills
Demonstrated track record with respect to detail orientation and accuracy
Computer literacy
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
Effective communication, time management, customer service, and problem-solving skills
Ability to lead multiple long- and short-term projects simultaneously, meeting all related
deadlines; ability to plan, prioritize, coordinate, and manage own work; ability to work
unsupervised and make decisions and solve problems independently, effectively and creatively
Excellent verbal communication, interpersonal and relationship-building skills to effectively
work with a variety of people and personalities; ability to communicate clearly in person and in
writing
Goal-oriented, persistent and persuasive in the contact, follow-through and completion of all
departmental tasks
Thorough, organized and detail-oriented approach to work
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