Business Analyst

Washington, DC, United States

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

At Visa, our incredibly talented people drive the continued success and growth of our business. As a People Team, our mission is to recruit, engage, grow, and empower the Visa talent.

One of our top priorities is to transform our People function with a clear strategy to advance our structure, strategy, skills, and systems to better fuel Visa’s growth goals. Our Transformation Team are the creators, innovators, and engineers of this effort.

This is an individual contributor role, as part of the People Team Accelerator, reporting to the Senior Director, PMO/OCM, People Team Accelerator .

Essential Functions:

Execution

Draft correspondence related to People Team Transformation progress updates and other assigned administrative tasks,

Analyze People Team Transformation objectives and business needs using industry best practices, methods, and tools.

Work in a team environment to understand Transformation project deliverables, key milestones, risks, and business impact.

Ensure that project program status is maintained with complete accuracy and attention to detail.

Proactively engage key Transformation stakeholders to understand and anticipate projects reporting needs.

Identify opportunities to streamline, automate, and improve Accelerator and People Team processes.

Monitoring & Reporting

Develop regular and timely reports highlighting specific project statuses, and escalates issues with proposed solutions, as needed.

Identify, manage, and monitor key People Team Transformation performance management metrics, developing and maintaining key dashboards in line with evolving business needs and the broader People Team Strategy.

Help communicate key transformation metrics to the Accelerator, People Team, and broader Visa Enterprise, as needed.

Document key People Team Transformation Roadmap updates for senior leadership in multiple forms (e.g., PowerPoint, Word, Excel, email).

Administrative & Scheduling

Coordinate key Transformation meetings, collaborating across the business and the Transformation Team to ensure attendance.

Maintain meeting Transformation agendas and notes, schedules meetings, and coordinates after action responsibilities.

Provide calendar management for Vice President, requiring mastery of manipulating daily calendars, resilience, flexibility, and problem-solving abilities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications :

2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications :

3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

Project management skills and experience in organizing across cross-functional teams, especially across projects with competing resources and priorities with proven experience in thriving in a rapidly evolving team/transformation environment.

Resourceful, creative and solution oriented in ambiguous situations with willingness to “wear many hats”, as needed.

Excellent written and verbal communication skills with the ability to distill complex information into a compelling narrative, and in a variety of formats (e.g., presentations, talking points, executive summaries).

Strong attention to detail and highly organized.

Data entry capabilities with speed and accuracy.

Strong analytical skills and problem solver.

Exceptional collaboration and partnership skills in a global, matrixed environment with cross-functional teams.

Ability to remove team impediments, identify issues and risks, craft corresponding mitigation plans and bring them up to appropriate decision-makers.

Exceptional personal accountability and the highest of ethical standards.

Proficiency in Microsoft Office applications with specific strong Excel, PowerPoint, PowerBI, and calendar management skills.

Self-starter and team player.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 83,300.00 to 106,200.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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