Field Inventory Analyst- Austin

Austin, TX, United States

Careers that Change Lives

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

A Day in the Life

This field-based role is responsible for the execution of US Cardiac Rhythm Management (CRM) field inventory strategies and initiatives to achieve Service, Inventory, Scrap, Obsolescence, Gains and Losses (SOGL) and Freight goals. This position acts as a district liaison for inventory topics between field-based employees (Sales Reps, Clinical Specialist, District Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the US CRM Field Inventory Analyst organization.

This individual must be analytical, results oriented and highly organized with the ability to multi-task and have a readiness to adapt to changing field and departmental needs. The field inventory team will receive cross-training for the cardiovascular clinical specialist role and can transition to this cardiovascular clinical role as part of the standard career path.

Responsibilities may include the following and other duties may be assigned.

Field Inventory Management

Daily engagement with multiple internal and external business partners to coordinate inventory strategies.

Supports inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues.

Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps and District Managers to ensure the right product is the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics.

Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate.

Mobilizing inventory for supply constraints within the assigned district.

Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory.

Build credibility, trust, and respect from internal and external customers.

Looks for win-win solutions to meet BU needs while also driving the Field Inventory strategies.

Reviews and analyzes data and proactively elevates issues; partners with stakeholders to drive action appropriately.

Takes initiative by not only identifying opportunities/issues but also developing business cases and alternatives.

Communicate and facilitate the execution of inventory management initiatives with sales teams.

Account Consignment Inventory Management

Proactively monitor and maintain inventory levels at customer accounts.

Conduct cycle counts of inventory at customer accounts as needed.

Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure.

Assist with resolving discrepant inventory levels at customer accounts.

Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required.

Maintain effective relationships with Customer Care Supply Chain and Customer service operations to insure effective fulfillment of customer orders.

Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS).

Other Job Duties

Provides regular on-call support for evenings and weekends when critical business needs arise.

Remote position that travels locally regularly including additional overnight or occasional flight travel.

Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions—continually looking for opportunities to improve quality.

Stay current on internal training requirements and product knowledge.

Proactively proposes ideas for process improvement and takes action to drive completion.

Meets deadlines and drives results; proactively communicates and resets expectations when timeline is not achievable.

Able to work flexible schedule as business needs dictate.

Additional Information

This position will support the Austin, Texas territory. The ideal candidate would reside near Austin, Texas to successfully support this district.

This role is 100% field-based, and candidates will be travelling locally for the majority of job duties. Candidates must be able to support overnight/long distance travel to Texas district when required (25-50%)

Must have valid driver’s license with clean record and subject to regular driver’s license review for compliance purposes.

Must Have: Minimum Requirements

Bachelors degree required

Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience

Nice to Have

High aptitude for problem solving and troubleshooting.

Excellent communication, interpersonal and customer service skills

Experience with inventory management within supply chain or distribution environment

Self-motivated; can work with minimal supervision remotely traveling to key customers.

Ability to participate in numerous tasks and work multiple projects in a fast-paced environment.

Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar

Ability to travel overnight on short notice as needed.

Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager

Preferred to have Six Sigma Yellow, Green or Black Belt Certification

Preferred to have APICS CPIM/CSCP Certification

Strong analytical and problem-solving skills

Demonstrated negotiation/influence management skills--positively resolving conflict.

Demonstrated ability to communicate effectively and professionally (written and verbal)

Strong organizational and multi-tasking skills; Highly flexible to changing business needs.

Proven ability to produce consistent, detail oriented, high-quality work.

Ability to make sound decisions and drive action independently.

Ability to execute logically, calmly and efficiently in a chaotic and stressful environment.

Strong knowledge and understanding of supply chain-related regulatory requirements and ability to assess current procedures and resolve gaps.

Experience working in a regulated environment--ideally the medical device industry.

Proactively drives results.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic) .

This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here .

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

Min Salary

$62000

Max Salary

$93000

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.