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Wolters Kluwer
Columbus, OH, United States
CX UX Research Consultant - R0042617 Job Summary: We are seeking a strong CX/UX Research Consultant to join our growing UX team in Wolters Kluwer Tax & Accounting North America. Under leadership of the Manager of CX/UX Design for Tax & Accounting North America, you’ll have the opportunity to join a very talented group of UX professionals and will
Job Source: Wolters KluwerMETA
Columbus, OH, United States
Summary: Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contri
Job Source: METAWolters Kluwer
Columbus, OH, United States
CX UX Research Consultant - R0042617 Job Summary: We are seeking a strong CX/UX Research Consultant to join our growing UX team in Wolters Kluwer Tax & Accounting North America. Under leadership of the Manager of CX/UX Design for Tax & Accounting North America, you’ll have the opportunity to join a very talented group of UX professionals and will
Job Source: Wolters KluwerWolters Kluwer
Columbus, OH, United States
Lead CX/UX Researcher – Remote R0042339 The Company Wolters Kluwer is a global leader in professional information services. Professionals in the areas of Legal, Tax, Heath, Finance and Compliance sectors rely on Wolters Kluwer's market leading information-enabled tools and expert software solutions to manage their business efficiently, deliver re
Job Source: Wolters KluwerWolters Kluwer
Columbus
**CX UX Research Consultant - R0042617** **Job Summary:** We are seeking a strong CX/UX Research Consultant to join our growing UX team in Wolters Kluwer Tax & Accounting North America. Under leadership of the Manager of CX/UX Design for Tax & Accounting North America, you’ll have the opportunity to join a very talented group of UX professionals an
Job Source: Wolters KluwerMarriott
Columbus, OH, United States
Job Number 24115802 Job Category Sales & Marketing Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY With every journey, travel has the power to shape us and our world. Begin your journey as the Senior UX Desi
Job Source: MarriottNisum
Columbus, OH, United States
What You'll Do You will independently partner with a cross-functional team in a fast-paced Agile environment, participating in every stage of the design and build process - from research, journey mapping, user flows, and exploratory design sprints to wireframing, prototyping, delivery of high-fidelity designs, and iteration with product and enginee
Job Source: NisumMarriott
Columbus
**Job Number** 24115802 **Job Category** Sales & Marketing **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** With every journey, travel has the power to shape us and our world. Begin your journ
Job Source: MarriottColumbus, OH, United States
Although we're not hiring at the moment, we'd love for you to submit your information for future opportunities. The Senior UX Researcher plays a vital role within the ZoCo team, taking on leadership of your own projects, supporting the creation of research processes, and working directly with clients to understand their needs and objectives. Actively driving collaboration among the creative team and advocating for human-focused design practices that create thoughtful and effective design solutions will be among your primary duties.
You will provide focused attention to translating insights and opportunities into actionable tactical design implications. You are an experienced UX Researcher who can lead generative research projects and develop insights, leveraging both qualitative and quantitative data, to inform our experience design, product design, and brand practices.
This role works frequently with our account team but is also detail-oriented and able to set timelines for their tasks and meet them. You will work closely with leadership and your peers to ensure the team’s output aligns with to project scope, client goals, and high strategic standards.
You’re an essential part of our Experience Design team and are empowered to bring the client’s vision to life while leveraging ZoCo’s superpowers of insight and imagination. The work you’ll do will shape your career, build the legacy of our studio, and enable the health of the business you work within—all while providing meaningful impact to our clients and the people they serve.
Professional Qualifications 4-year degree or equivalent work experience related to this role
3–5 years of experience conducting quant & qual research
Portfolio or case stories demonstrating experience in UX research
Example of experience with generative research processes
Excellent presentation and interpersonal skills are required
Experience as lead designer or researcher is preferred
Strong competency with quantitative analysis in spreadsheets
Meticulous attention to detail and exceptional organizational skills
Proficiency in Excel or Google SheetsExperience facilitating various qualitative and quantitative research methods
Experience distilling research findings into themes and opportunities that inform design decisions
Experience translating research insights into intuitive design concepts
Experience designing research methodology for a range of project objectives
Ability to validate design concepts through user testing practices
Personal Qualifications You take immense pride in your work. You strive to deliver the best product possible, and are always looking for opportunities to improve. You have the ability to make thorough and thoughtful decisions that consider both user and client needs. Because we serve clients, this person will also be able to handle feedback and work under fast-paced timelines without sacrificing quality.
You have professional goals, integrity in both work and personality, and an immense drive to deliver the highest quality product possible. You don’t settle but are highly collaborative and never ego-driven. You are willing to help where needed, aid in the research and ownership of projects, and are eager to try new things for the good of the team.
UX Research Responsibilities (85% of your role) Leverage a toolbelt of mixed research methods with the understanding of when to apply which method in each situation
Create all research study materials, including deliverables like screeners, discussion guides, surveys, usability tests, and make tools
Facilitate remote and in-person workshops, interviews, co-creation sessions, usability tests, and focus groups — whether with the client team or their external audiences
Analyze research findings collaboratively using techniques like coding and clustering
Articulate research findings into accessible, story-driven reports outlining the themes and opportunities
Translate research themes into easy to understand design concepts, especially in relation to digital experience design
Collaborate with your design peers and provide thoughtful feedback and discussion
Contribute to the development of customer journeys, wireframes, content, and visual designs
Work closely with the design and UX teams to align our work to research insights—you are the user advocate and insight expert for new ideas
Research Leadership Responsibilities (15% of your role) Mentor and support less experienced design/research peers on research projects and initiatives
Support the creation of and improve upon UX processes to lead more efficient, thoughtful, and impactful solutions
Provide thoughtful critical feedback to your peers to ensure the highest quality deliverables
Think you can hang? We’d love to hear from you. Share your information with us at: [email protected]
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Email Alert for Senior UX Researcher jobs in Columbus, OH, United States
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