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Customer Solutions Representative

Hartford, CT, United States

Job Details

Job Location

W Hartford - West Hartford, CT

Education Level

High School

Salary Range

$20.09 - $20.09 Hourly

Job Shift

Day

Job Category

Customer Service

Description

Respond to customer inquiries via mail, telephone or in person contacts.

Maintain computer database to track all guns returned to the plant for service.

Open, date and evaluate mail inquiries for proper routing.

Maintain adequate levels for advertising materials, catalogues and owner's manuals for distribution to public.

Perform routine clerical functions including typing, filing, etc.

Qualifications

High School Diploma or equivalent.

Experience in dealing with the public. Ability to assist people with issues concerning product quality, delivery and service. Clerical skills required. Good telephone personality. Product knowledge helpful but not essential, however, must acquire understanding of the interdepartmental structure of Colt.

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