Clinical Supervisor

Hayward, CA, United States

JOB TITLE: Clinical Supervisor

LOCATION: Project Eden

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other's growth.

How can you make a difference in people's lives?

In this role, you'll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You'll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You'll have the opportunity provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

This position provides leadership, support, and oversight for all elements of the clinical work in Prevention, Youth and Adult Outpatient, and LAMBDA Drop-In Center., including training & skill development, coaching, performance feedback, and enforcement of program rules. This position ensures adherence to all program and agency's policies and procedures and assists Program Manager/Associate Director of Outpatient and Prevention Programs to develop and deliver high quality client care in accordance with Horizon Services standards and applicable federal, state, and county regulations. This is a supervisory position and is considered part of the program leadership team. This position will also provide direct client services, such as individual and group counseling, and crisis support.

What will make you successful in this role?

Accountabilities: (3-5) Providing Accurate Medicine Distribution

•People Management- train, and develop a high performing team

•Client Care- ensure high level of services to clients

•Safety & Security of Staff and Clients

•QA & Compliance- follows and enforces program policies and procedures

Responsibilities:

People Management Support PM in interviewing SUD Counselor positions.

Provide new hire orientation and training for all staff in relation to clinical work, i.e. individual counseling, assessment, group counseling, clinical documentation and treatment planning.

Provide ongoing feedback to relevant staff through individual clinical supervision meetings and clinical group supervision meetings.

Develop and deliver trainings to staff and other HSI staff as needed and requested. Client Care

Serve as designated LPHA (Licensed Practitioner of Healing Arts) for assigned DMC-ODS clients.

Provide on-call consultation and support for supervisees during non-regular work hours

Ensure quality care for residents/beneficiaries consistent with regulatory standards and program policies and assist in improvement of services as needed

Provide crisis support intervention and de-escalation of conflict as needed

Develop knowledge of community resources related to health, mental health, finances, case management, and housing;

Provide Consult with clinical staff to assess, prioritize, and plan case management referrals and facilitate connecting to off-site resources and care.

Assist client to access outside services, as needed/assigned

Provide direct counseling services (individual and group)

Punctuality and attendance to perform duties as scheduled Comply and enforce HSI's policies and procedures

Enforce/reinforce policies and procedures of the programs and assist in creation of updated policies and procedures

Facilitate regular individual meetings and group meetings with supervisees

Participate in regular staff meetings, clinical supervision, and trainings

Receive, acknowledge and address resident/beneficiary complaints in a timely manner as needed

Ensure adequate documentation of services by relevant staff,

perform random audit of files on a monthly basis with support of Compliance Manager

Maintain a working knowledge of recovery and evidence-based practices, as well as contract requirements

Other support and supervisory duties as assigned by the Chief Program Officer.

SUCCESS COMPETENCIES FOR POSITION (competencies required to effectively perform the job) FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE :

(knowledge and skills required to effectively perform the job) Builds Effective Teams - Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Fosters open dialogue and collaboration among the team.

Service Delivery - Provide a range of brief, focused prevention, treatment and recovery services, as well as longer-term treatment and support for clients with persistent illnesses. Applies a person-based approach not disciplinarian and rules-driven

Problem Solving - uses logic and methods to solve difficult problems with effective solutions...looks beyond the obvious and doesn't stop at the first answer.

Optimizes Work Processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and delivery of services. Identifies and creates the processes necessary to get work done with highest quality. Seeks ways to improve processes.

Interpersonal Communication - Establishes rapport quickly and delivers communications that convey a clear understanding of the needs of different audiences: co- workers, managers, clients, clients' families, care providers, etc. Accepts responsibility for miscommunications or misunderstandings. Listens actively and effectively: seeks first to understand.

Experience with SUD issues, both youth and adult

Demonstrate ability to engage and support clients with challenging behaviors

Able to manage emotions and reactions to different situations. Stays calm and clear under pressure.

Ability to work effectively both individually and as part of a diverse team.

Experience with evidence-based practices and de-escalating clients

Ability to communicate effective cross- functionally - knows who needs to know what.

Able to exercise good judgment and maintain healthy boundaries with clients.

Able to stay awake and alert during shift

Good computer skills: word, data entry, write reports

Must be able to physically assist beneficiaries who are undergoing seizure or other major withdrawal symptoms to include ambulatory escort to a Medical Center.

QUALIFICATIONS: (education and work experience) Required: Clinical License (MFT, LPCC, LCSW, or related license) or Post Degree and registered with the BBS as a Associate in counseling related field.

Required: Completion of MA or MS in Clinical Counseling, Psychology, Marriage and Family Therapy, or a related field

Required: 2+ years of experience working with individuals struggling with substance use related issues.

Required: Knowledge of effective, evidence-based, interventions with co-occurring multi-cultural, low-income population

Preferred: Meet BBS standards to provide clinical supervision to supervisees and sign clinical hours for BBS

Preferred: 2+ years of experience training staff on variety of skills, including (but not limited to) verbal de- escalation, group milieu management/therapy, and clinical skills

Preferred: 2+ years of experience engaging clients in group-based activities and providing positive programming for clients

Preferred: 2+ years of experience providing crisis intervention services in mental health treatment and/or drug and alcohol treatment facility

Preferred: 1+ years of experience managing budgetary needs and expenses

CPR/First Aid certification or completion within 6 months of hire

Valid California driver's license with a good driving record and car insurance

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week. 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.

PTO and Holiday pay.

Retirement benefits after 6 months of service.

Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary: $93,000-$103,00K/ Annually based on experience and qualifications. Available for a full-time position.

Horizon Services, Inc. is an Equal Opportunity Employer.

https://www.horizonservices.org