ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Meriplex
Houston, TX, United States
Key Responsibilities/ Duties: Responsible for guiding new customers through the onboarding process and ensuring they have a smooth experience. Understand customers’ business needs and how they are using the company's products or services. Build long-lasting relationships with customers by becoming their trusted advisor and point of contact. Identif
Job Source: MeriplexRepeatMD
Houston, TX, United States
Our Story: RepeatMD is a rapidly growing SaaS company in the ecommerce and medtech space that was founded in October 2021. We have established product-market fit, closed a Series A in September 2023, and are now looking to scale our company tenfold in the next calendar year. We are a team on a mission to help our clients in the medical aesthetics
Job Source: RepeatMDMoney Fit by DRS
, TX, United States
Overview: Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for
Job Source: Money Fit by DRSDonatestock
Houston, TX, United States
The Customer Success Manager plays a critical role on the account management, customer support, operations, and call support teams. The Customer Success Manager will be responsible for servicing and supporting nonprofit organizations, donors, financial advisors and financial institutions. This role is a contract position with a path to full time em
Job Source: DonatestockePlus inc.
, TX, United States
Overview Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for t
Job Source: ePlus inc.Sprinklr
, TX, United States
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr w
Job Source: SprinklrSolera Corporation
, TX, United States
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions
Job Source: Solera CorporationVarsity Tutors
Houston, TX, United States
Job Description Job Description Are you ready to join an innovative and dynamic team that is revolutionizing the education industry? Varsity Tutors for Schools is actively seeking a passionate and highly motivated Customer Success Manager to drive our mission of empowering students and transforming the learning experience. As a Customer Success M
Job Source: Varsity Tutors, TX, United States
With 1,000 employees, over $250M in sales, 1,500+ clients, and rapid year-over-year growth, Recorded Future is the world’s most advanced, and largest, intelligence company!
Enterprise Customer Success Manager
As an Enterprise Customer Success Manager , you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence solutions that protect our customers. You will maintain a rapidly growing client portfolio and ensure our users get the most value out of our products and services. You’ll be responsible for facilitating product adoption, account growth, and retention via tailored success plans. You’ll leverage your prior experience in customer success and cyber security to foster successful and long term relationships with Recorded Future. Don’t miss your opportunity to become a Futurist!
What You’ll Do:
Act as the primary point of contact for customer security teams including SOC, CTI, IR, GRC, Fraud, and more
Drive product adoption across a diverse portfolio of the company’s top enterprise clients
Execute our client engagement strategy by delivering comprehensive Success Plans
Manage and answer inquiries about our Intelligence Cloud, API/Integrations, and other services
Identify, assess, and escalate account risk factors and orchestrate remediation efforts
Work closely across the Intelligence Services Department and other teams — Onboarding, Training, Support, Operations — to construct and scale solutions across customer businesses
Learn our platform, stay current on cybersecurity events, and build deep familiarity with the various customer security functions where we deliver value
Regularly capture and internally share your customers’ experience with Recorded Future
Be ultimately accountable for the overall health of each customer by ensuring high rates of customer adoption, growth, and retention
What You’ll Bring to the Team:
Knowledge:
Demonstrated experience in Customer Success and enablement principles
Strong understanding of Cyber/Information Security fundamentals
Familiarity with Project Management processes, strategies, and methods
Competencies:
Passion and drive for making customers happy and successful
Positive, collaborative, and energetic attitude with a strong desire to make an impact
Polished and professional approach for delivering customer engagements
Experience designing and executing communications and/or customer success programs
Superb communication skills with an ability to convey complex concepts to all levels of client personnel–from an analyst up to the CISO
Requirements:
Bachelor’s degree or 3+ years of relevant Customer Success and SaaS work experience
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and 8 of the top 10 Fortune 100 companies as clients.
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at [email protected]
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
#J-18808-Ljbffr
Customer Success Manager jobs in , TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.