Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Five Below

    Customer Experience Manager

    Indianapolis, IN, United States

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they'll

    Job Source: Five Below
  • Five Below

    Customer Experience Manager

    Carmel, IN, United States

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll

    Job Source: Five Below
  • Michaels Stores

    PT. Customer Experience Manager

    Indianapolis, IN, United States

    PT. Customer Experience Manager page is loaded **PT. Customer Experience Manager** **PT. Customer Experience Manager** locationsIndianapolis-5151 E 82nd St Ste 300 time typePart time posted onPosted Today job requisition idR00124779 Store - INDY-CASTLETON, IN**We're here for the Makers! Come be a part of the team where innovation and te

    Job Source: Michaels Stores
  • Glomo

    International Customer Experience Manager

    Indianapolis, IN, United States

    JOB DESCRIPTION: This position will report directly to our Director, Customer Experience, and lead our Customer Experience Department, focusing on delivering the highest level of customer service. RESPONSIBILITIES: Detailed daily responsibilities include, but are not limited to: · The manager will lead a team of coordinators who will be responsible

    Job Source: Glomo
  • Michaels Stores

    FT Customer Experience Manager

    Indianapolis, IN, United States

    FT Customer Experience Manager page is loaded **FT Customer Experience Manager** **FT Customer Experience Manager** locationsIndianapolis-5750 W 86th St time typeFull time posted onPosted Today job requisition idR00112521 Store - INDY-TRADERS POINTE, IN**We're here for the Makers! Come be a part of the team where innovation and teamwork

    Job Source: Michaels Stores
  • State of Indiana

    Assistant Director Customer Experience Services

    Indianapolis, IN, United States

    Select how often (in days) to receive an alert: Requisition ID:  445432 Location:  Indianapolis, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compen

    Job Source: State of Indiana
  • State of Indiana

    Assistant Director Customer Experience Services

    Indianapolis, IN, United States

    Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to ma

    Job Source: State of Indiana
  • Vontier

    Manager, Customer Experience-ASC Claims_

    Indianapolis

    Leading the Claims team the Manager, Customer Experience-ASC Claims is responsible for managing a team of Service Account Managers, overseeing the relationships with service providers, and ensuring the efficient and effective management of service requests. Manager, Customer Experience-ASC Claims will play a critical role in driving operational exc

    Job Source: Vontier

Assistant Manager: Customer Experience

Carmel, IN, United States

Who We Are

For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend dcor, we offer a high-quality assortment at a great value you won't find anywhere else.

And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.

What You'll Do

In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.

Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.

Consistently exemplify, maintain, and foster the culture and values of World Market.

Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.

Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.

Additional duties and responsibilities as assigned by and in the absence of the Store Manager.

Essential Duties and Responsibilities of Customer Experience

Leverage all available resources to inform and educate the team on product knowledge, selling/engagement behaviors, and business priorities/goals.

Ensure all associates utilize company tools and technology to deliver an exceptional customer experience.

Validate successful deployment of all omnichannel initiatives, including AOS and BOPIS add-on selling behaviors.

Drive customer engagement behaviors to support all loyalty initiatives.

What You'll Bring

Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving, sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.

Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.

Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.

Minimum Age 21 years.

Ability to lift up to 40 lbs.

Why We Love It

Flexible scheduling to support your work-life balance.

Associate discount to World Market!

A fun and supportive work environment where you feel welcome and safe.

A culture of inclusion that empowers you to be your best authentic self.

Eligible associates are offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance, and more.

Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after working 250 hours within their first three (3) months of employment.

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: [email protected]

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

#J-18808-Ljbffr

Apply

Create Email Alert

Create Email Alert

Email Alert for Assistant Manager: Customer Experience jobs in Carmel, IN, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.