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K Health
Indianapolis, IN, United States
**Customer Experience Specialist** at K Health Indianapolis, Indiana, United States **Who we are** K Health is a venture-backed, fast-growing start-up with a mission to use the power of shared knowledge to get everyone access to higher quality, more affordable health care. Were looking for mission-driven individuals to join our growing team a
Job Source: K HealthGodby HPE
Indianapolis
Job Description Job Description Salary: $19 - $22 DOE Godby Dispatcher Enjoy making lives better, including your own?! Then Godby is the company for you. We are a locally family-owned company that works hard and plays hard. Come join an environment where teamwork makes the dream work! Godby is looking to fill a seat on the bus for a dispatcher! No
Job Source: Godby HPEGodby HPE
Indianapolis, IN, United States
Job Description Job Description Salary: $19 - $22 DOE Godby Dispatcher Enjoy making lives better, including your own?! Then Godby is the company for you. We are a locally family-owned company that works hard and plays hard. Come join an environment where teamwork makes the dream work! Godby is looking to fill a seat on the bus for a dispatcher! No
Job Source: Godby HPEPearson Lanka
Indianapolis, IN, United States
ease click here: http://www.pearson.com/careers/diversity-and-inclusion.html Pearson ** Pearson Customer Experience Specialist- Remote Indianapolis , Indiana Share this job * share by email** **Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in ne
Job Source: Pearson LankaThe Peach Truck
Indianapolis, IN, United States
Join The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture. Other duties will include settin
Job Source: The Peach TruckThe Peach Truck - Indianapolis
Indianapolis
Job Description Job Description Join The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture
Job Source: The Peach Truck - IndianapolisAscension Health
Indianapolis, IN, United States
**Details** + **Department:** Internal Functional Communications + **Schedule:** Full Time/8-Hour Day Shift, Monday-Friday + **Location:** Remote with less than 10% travel - Living in one of our key markets is strongly preferred - This includes the St. Louis area, Nashville, Indianapolis, Chicago, or Austin **Benefits** Paid time off (PT
Job Source: Ascension HealthGovernment Employees Insurance Company
Beech Grove, IN, United States
Customer Service Representative – Indianapolis, IN Salary: $20.00 per hour / $40,300.00 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Indianapolis
Job Source: Government Employees Insurance CompanyIndianapolis, IN, United States
Customer Experience Specialist Indianapolis **Customer Experience Specialist**
Indianapolis
Emarsys are an international SaaS group of sharp technology experts. Born in 2000, we have supported e-commerce brands to grow their commercial value through highly-personalized customer engagement. Today our predictive intelligence fuels user-friendly, real-time marketing automation. Our 2,000 clients in 140 countries send over six billion email marketing messages a month for a serious return on investment.
The marketing technology industry is growing at supersonic speedand our integrated technology makes us a market leader. Thats why we need people to join our team who are attracted to our dynamic environment, and want to grow their career with us. We're positive, proactive people who like to hold a meeting over a game of ping pong every now and then. If you like the sound of us, we'd love to speak about working towards our future together.
*(Weve hired and onboarded multiple people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team, that being said please let us know if you have any specific requirements as part of the recruitment process that will help us better accommodate you and improve your experience)*
***Customer Experience Specialist (CXS)***
*Customer facing, consumer data focused consultants specialising in data-driven insight and marketing automation concept and design across multiple digital touchpoints. You will have deep understanding of complex consumer journeys; database segmentation; persona marketing; consumer lifecycle analysis; contact strategy & predictive data modelling*
***YOUR AREA OF RESPONSIBILITIES***
*Specialists will own and deliver our Adopt & Learn packages which incorporate an element of program design and build in line with current capabilities.*
*From a platform perspective, you will be tasked with driving adoption of SI, Predict and AIM capabilities across our customer base. This will be achieved via the concepting and design of automations and subsequent reporting on performance. This solutioning will take place outside of the tool (PPT) and will be created in close collaboration with other internal stakeholders (CSM, PS etc.) to ensure accuracy and relevance.*
*Operationally, the CXS will work across pre-sales and service - in close collaboration with the Customer Experience Consultants for retained customer work, and with the Client Success Managers for ad-hoc requests.*
*They will be responsible for concepting and design (consulting) in the above areas of expertise and liaison with internal and external production/agency teams for the execution and delivery where relevant*
*Our Adopt & Learn packages are a key product for driving adoption in our customer base. Concepting and designing automations (lifecycle programs) in partnership with customers; scoping final agreed program for our Production Services teams to build and execute. Following this, you will be tasked with sharing the performance data and customer insights to inform optimisation/next steps using our existing platform toolsets (SI/Predict). The key deliverable here is customer enablement on our extensive dashboard capability. The CXS is driving adoption of the platform by showing live data and insight on the platform while encouraging the customer to lead this over time.*
***YOUR PROFILE***
* *It is expected that you will possess workforce skills; possessing knowledge and capabilities outlined above, alongside a deep specialisation in either a specific vertical, channel (e.g. mobile) or capability (persona marketing).*
*You will be rigorous and data-driven in your work, with natural ability to face customers and tailor your advice and insight to type of customer*
***WHAT WE OFFER***
* *Join a fresh faced, globally diverse company, with truly impressive cutting-edge machine learning and artificial intelligence (AI) cloud technology*
* *A tangible opportunity to build your tech career and work with seriously talented individuals in the industry - both nationally and worldwide*
* *An energizing and modern work environment in the heart of Downtown Indianapolis*
* *20 days of annual leave*
* *Casual dress guidelines and an on-site gym*
*At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our essential requirements and business need, we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality.*
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Customer Experience Specialist jobs in Indianapolis, IN, United States
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