General Manager
Scottsdale, AZ, United States
Job Description Job Description The General Manager position comes with a salary of $60,000 - $80,000 , additional bonus compensation of up to $42,000 , and generous perks and benefits, including health insurance.
QUALIFICATIONS
5 YEARS of HIGH VOLUME FULL-SERVICE restaurant management experience
Be at least 21 years of age
High school diploma or GED
Basic experience with Microsoft Suite
A DAY IN THE LIFE
The General Manager is professional, dependable, enthusiastic, and friendly. You will create a world-class experience for the guests and, more importantly, the team members.
Oversee the execution of the entire restaurant operation, including front-of-house and back-of-house
Deliver superior guest services and ensure absolute customer satisfaction
Respond efficiently to customer complaints
Enforce and offer the best quality of products possible
Organize and supervise shifts
Appraise personnel's performance and provide feedback to keep them upbeat and productive
Track compliance with sanitation and safety rules and regulations
Successfully promote and publicize the brand.
Nurture a positive working environment and lead by example as a restaurant supervisor
Serve as the point of contact for all customer service matters.
Complete all new hire paperwork/onboarding according to necessary deadlines.
Train employees professionally and profitably by applying The Sicilian Butcher's policies and procedures.
Identify areas of improvement and provide one-on-one mentoring as needed, administer and document verbal warnings, write-ups, and Performance Improvement Action Plans.
Demonstrate proficient knowledge of all menu items.
Organize the restaurant following proper food rotation and cleanliness procedures
Order all food, paper, chemical, and other supplies as needed to run the store
Ensure all employees follow proper policies and procedures
Have a vast knowledge of The Sicilian Butcher's history
Follow all company standards for health, safety, sanitation, and security.
Adhere to all policies and procedures as outlined in the employee handbook
Send weekly update reports to Regional Operations Manager.
We use eVerify to confirm U.S. Employment eligibility.
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