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Dealer Tire, LLC
Elkridge, MD, United States
Who We Are We're Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We're laser focused on helping the world's largest and most trusted auto manufacturers grow their tire business-in fact, we've sold more than 60 million tires to date. We're a thriving company, and we're looking for driv
Job Source: Dealer Tire, LLCDealer Tire
Elkridge, MD, United States
Job Description Job Description Job Description As a Warehouse Team Lead, your essential job functions will include the following: Operations Lead the assigned function (receiving or shipping), providing direction to associates within the function and troubleshooting issues. Assist in supervising all inbound and outbound shipments to ensure they
Job Source: Dealer TireThe Supply Room Inc
Elkridge, MD, United States
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Customer Service Representative - Elkridge, MD Apply
Job Source: The Supply Room IncMYGRANT GLASS COMPANY INC
Baltimore
Job Description Job Description Customer Service Representative Non-Exempt Reports To: Branch Manager POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situati
Job Source: MYGRANT GLASS COMPANY INCHerr's
Elkridge, MD, United States
** Herr Foods Inc** ** District Manager (Elkridge, MD)** Elkridge, MD 21075 ***Bringing Home Your Work Never Tasted So Good!*** Herr Foods Inc. is a privately owned salty snack food manufacturer and distributor based in Nottingham, PA and we think our 1600+ employees are pretty spectacular! We are committed to making our Herrs family business an en
Job Source: Herr'sVetJobs
Elkridge, MD, United States
Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required s
Job Source: VetJobsHome Helpers Home Care Of Hanover, MD
Elkridge
Job Description Job Description Are you passionate about work that has meaning? Would you like a schedule with a satisfying work/life balance? Do the relationships you nurture in your job mean as much to you as the work itself? This is what we value at Home Helpers Home care, and we’re hiring immediately! We are an equal opportunity employer eag
Job Source: Home Helpers Home Care Of Hanover, MDStructural Group
Baltimore, MD, United States
Entry Level Project Engineer - Nuclear Company STRUCTURAL Location Baltimore - (Elkridge, MD) Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=STRUCTURAL&cws=66&rid=3852) Description STRUCTURAL integrates technology-driven solutions with specialty contracting services to improve, protect, and enhance the existing
Job Source: Structural GroupElkridge, MD, United States
SERVICE ENGINEER LEAD needed!
Must have a current TS/SCI with active polygraph to be considered for the position.
Days, M-F - 8 hrs.
Requirements:
6+ years of experience diagnosing/debugging faults in complex online services.
Demonstrated ability to lead teams while performing on-shift
individual contributor work.
SOME of our OFFERINGS:
401(k) with 6% company match - VESTS IMMEDIATELY
Medical
Dental
Vision
Life and Disability
Complimentary Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
Service Engineering Lead/Customer Experience Team
Resources will debug and diagnose platform or service outages for individual tenants on either the Azure or Office 365 services.
Skills should include blending outstanding customer support capabilities with problem-solving, troubleshooting , and debugging expertise.
Expected functions include:
• Diagnose and mitigate platform faults for individual tenants or users.
• Troubleshoot client-side issues/experiences for Office products where issue may be with service or protocols from Office platform.
• Draft and share root cause analysis for Customer Reported Incidents (CRIs), including on-going metrics identifying repeat drivers or trends.
• Create positive outcomes for Microsoft partners and customers in critical outage situations.
• Analyze common faults and drive critical fixes that bring stability and/or reduce incident volume to the platform and customers.
• Identify and drive technical and procedural improvement across support.
• Identify customer dissatisfaction in real-time and handle the situation with professional and data driven conflict management including escalating to Microsoft to assist or assume ownership.
• Evaluate support needs and prepare to support new and/or updated features across the suite of services.
LiveSite Engineering
This role is accountable for mitigating platform and service impacts as quickly as possible by executing against defined written procedures. Query analytics engines using scripting similar to SQL, as well as script automation steps in Python, C#, or PowerShell.
Incidents can be sourced through automated monitoring, heads-up displays and incident management systems Use these inputs to identify trends/patterns that require follow-up.
Additional responsibilities may include:
• Identify and drive fixes with feature teams for volume drivers
• Run documented deployment scrips
• Ensure the deployment flow is proceeding smoothly and any issues are escalated promptly and accurately back to the deploying team
• Coordinate restoration actions with Microsoft teams and other partners on behalf of Microsoft
• Report bugs as necessary via bug tracking system to update collateral used to resolve issues when deficiencies in knowledge base of troubleshooting guides are found
• Assist in outage restoration actions, escalating to Microsoft personnel within published timeframes or when indicated by procedure
• Log all investigative and restorative actions taken for later retrieval for audit purposes and root cause investigations.
Service Window : 24 x 7 x 365
Can also apply to https://flashtg.com/flash-technology-careers
or send resume to [email protected].
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Service Engineering Lead Information Technology Elkridge, MD jobs in Elkridge, MD, United States
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