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K2 Staffing, LLC
Roseland
Job Description Job Description Summary Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage techn
Job Source: K2 Staffing, LLCK2 Staffing
Roseland
Job Description Job Description Summary Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage tec
Job Source: K2 StaffingAmbassador Resources
Union City, NJ, United States
Ambassador Resources is working with a client located in Hudson County, NJ looking to bring on an IT Help Desk to join their team! In this role, The IT Application Help Desk will play a vital role in the daily responsibilities of the IT department. They are tasked with providing our users with technical support for any IT-related matter such as iss
Job Source: Ambassador ResourcesABC Imaging
Carlstadt
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our team. Responsibilities include:
Job Source: ABC ImagingABC Imaging
Carlstadt, NJ, United States
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our team. Responsibilities includ
Job Source: ABC ImagingCrescens
Newark, NJ, United States
Role: Help Desk Manager Location: Newark NJ Duration: 12 Months contract Note: Position is 5 days / Week Onsite Job Description: Oversees timely delivery of quality technical support to internal and external customers. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstati
Job Source: CrescensThe Rockridge Group
Hackensack
Job Description Job Description TITLE: HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 am to 4:30 pm or 9:30 a.m. to 5:30 p.m. RE
Job Source: The Rockridge GroupOaks Integrated Care
Berkeley Heights, NJ, United States
Join our team today and immerse yourself in a rewarding career for years to come! As a Help Desk Technician, you will work within our IT department located in Mt. Holly, NJ. Schedule : Full-time; Monday-Friday 8:00am-5:00pm; One (1) hour unpaid lunch Responsibilities : Installs, configures and responds to customer calls for software, hardware,
Job Source: Oaks Integrated CareFlorham Park, NJ, United States
Position : Help Desk Support
Department : IT
Reports To : Help Desk Manager
FLSA: Non-Exempt
Primary Function:
In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company’s PC’s, printers, cell phones, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.
Job Scope and Major Responsibilities:
Provide helpdesk support and resolve problems to the end user’s satisfaction
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Monitor helpdesk requests and process first-in-first-out based on priority
Modify configurations, utilities, software default settings, etc. for the local workstation
Document internal procedures
Assist with on boarding of new users
Ensure prompt response and escalation for all system outages/issues, providing updates to management and end users
Management of Kaseya and Intermedia hosted email system
Manage Active Directory including but not limited to user creation, deletion, permissions, and password resets
Create/Track tickets related to issue, escalations, and resolutions
Provide remote support and resolution of problems pertaining to client PCs, laptops, scanners, printers, copiers, and cell phones
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional special equipment
Install, test and configure new workstations, peripheral equipment and software
Maintain inventory of all equipment, software and software licenses
Report issues to the CITO for escalation
Manage PC setup and deployment for new employees using standard hardware, images and software
Assign users and computers to proper groups in Active Directory
Perform timely workstation hardware and software upgrades as required
Train and assist with Cisco Phone system support
Other responsibilities as assigned
Performance Criteria:
Success in this role is determined by the prompt response and resolution to any IT hardware/software problems or projects that arise as well as timely communication with customers and internal teams.
Minimum Qualifications
The ideal candidate has obtained a Bachelor’s degree in Information Systems, Business, Communications or related field and has 2-3 years of relevant technical experience. VCP (VMware Certified Professional) a plus! Candidate must have exemplary communication, organizational and time management skills.
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
Email Alert for Help Desk Support jobs in Florham Park, NJ, United States
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