Client Services Coordinator

JJ Moore & Associates is a dynamic immigration law firm with offices in Nashville, Tennessee, and Atlanta, Georgia, serving primarily the Latino community. Our practice focuses on helping clients adjust their status within the United States, with a particular emphasis on representing victims of domestic abuse. We pride ourselves in combining strong legal advocacy with compassionate, client-centered representation.

As we continue to grow, we are seeking a skilled and empathetic individual to join our Georgia office team to help handle administrative tasks including customer care to our clients, communication letters, correspondence, case inquiries, etc.

Job Responsibilities

Manning the front desk

Attending to clients; communication, fingerprinting etc

Creating client files

Providing case updates to clients

Sending client update letters

Special projects

Compliance of confidentiality

This is a full-time position Monday through Friday with over 30 hours per week. Our office is open from 9am ET to 6:00pm ET. Work hours will fall within that time range. Saturday may be required twice a month.

Client Services Coordinator Skills and Requirements

Friendly, upbeat, and outgoing personality

Well organized and able to work in a fast-paced environment

Bi-lingual in English/Spanish

Compliance of confidentiality

Excellent customer service

Experience of working in an immigration law firm is an advantage.

Ability to commute: Norcross, GA 30093 or relocate before starting work.

Why Join JJ Moore & Associates?

At JJ Moore & Associates, you’ll find more than just a job, you’ll join a mission-driven firm that believes in using the law to heal, protect, and empower. We offer a collaborative environment where your expertise is valued, your compassion matters, and your advocacy makes a lasting difference in clients’ lives.

We also believe in taking care of the people who make our work possible. Our team members enjoy paid holidays, an end-of-year bonus, and access to optional medical insurance and a 401(k) retirement plan. At JJ Moore & Associates, you’ll build a meaningful career while being supported both personally and professionally.

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