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Sam's Club
Schenectady, NY, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubCulligan 3NY
Fultonville, NY, United States
Benefits: Company Pension Plan Competitive salary Health insurance Paid time off Training & development Benefits/Perks Medical insurance Company Pension Plan with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events J
Job Source: Culligan 3NYFamily Dollar
Schenectady, NY, United States
Family Dollar - 1344 GERLING ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and mer
Job Source: Family DollarMAXIMUS
Schenectady, NY, United States
Customer Service Representative II Job Locations US-NY-Schenectady Requisition ID 2024-96833 Posted Date 2 hours ago(1/29/2024 11:57 AM) # of Openings 1 Job Function Call Center Operations Job Schedule Regular Full-Time Job Introduction Maximus is cu Customer Service, Customer Service Representative, Representative, Healthcare, Operations, Data Ent
Job Source: MAXIMUSAlpin Haus
Amsterdam, NY, United States
Customer Care Team Member Amsterdam, NY Full Time Entry Level Share (https://alpinhaus.applytojob.com/app/share/u2MAUFBeCt) The Customer Care Center Team Member provides active, responsive and friendly phone support for the Service Department to synchronize and enhance communications between all parties during the repair and maintenance servi
Job Source: Alpin HausSpectrum
Schenectady, NY, United States
Job Summary At a Glance Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Mobile Representatives use patience and effect
Job Source: SpectrumSpectrum
Schenectady
Job Summary At a Glance Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Mobile Representatives use patience and effectiv
Job Source: SpectrumThe Fort Miller Group
Amsterdam, NY, United States
$18-22 Depends on Experience * Amsterdam, NY, USA * Hourly * Full Time *We offer excellent benefits, including generous paid time off, an Employee Stock Ownership Plan and 401(k), and medical, dental and vision insurance.* **Customer Service Representative/ Vault Driver- The Fort Miller Service Corp.- Amsterdam, NY Location** **Full Time Customer S
Job Source: The Fort Miller GroupAmsterdam, NY, United States
Do you have strong communication skills, are great with people, and have a strong work ethic? We may have the ideal job opportunity for you! Mangino Chevrolet is a well-respected, family-owned business in the Upstate NY area serving customers in New York, Vermont, and Massachusetts for over 20 years! Our thriving dealership is looking for talented, detail-oriented, and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity for you to take the next step in your automotive career.
Job Details
$35,000-$50,000 per year (base plus monthly commission)
Part-time and Full-time
MondaySaturday
Benefits Health insurance multiple options
Dental insurance
Vision insurance
401k retirement
Paid sick leave.
Group Life Insurance
Long-term Disability Insurance
Optional Aflac Supplemental Insurance
Generous Holiday Bonus
Great Company Culture
Qualifications Experience in a BDC role is a must.
At least 1 year of sales experience
Experience with VIN Solutions and CDK preferred.
Job Duties Answer inbound customer calls and establish follow-up with appointments.
Make outbound customer calls to generate dealership traffic and new business.
Respond quickly to internet, phone, and live chat inquiries using e-mail, scripts, and templates.
Provide customers with initial information and escalate them to the appropriate dealership resources for further information.
Follow up with leads that may not be ready to make an appointment or that resulted in a no-show.
Participate in all team and process-development sessions.
Maintain positive relationships with BDC teammates, sales teams, service teams, and dealership management.
Utilize company systems daily (CRM, DMS, etc.).
Keep records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Complete any required forms, prepare change of address records, or update customer information using computers.
Refer unresolved customer grievances to designated departments for further investigation.
Cross-train in both sales and service departments as needed.
Contact customers to respond to inquiries or to notify them of sales and service information.
All other work-related duties as assigned.
Skills and Knowledge Required English language
Time management
Multi-tasking
Reading comprehension
Speaking
Active listening
Email Alert for Customer Care Representative jobs in Amsterdam, NY, United States
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