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Insomnia Cookies
Boston, MA, United States
As a Shift Leader at our new Back Bay store located at 222 Clarendon Street Boston, MA 02116 , you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, sugg
Job Source: Insomnia CookiesInsomnia Cookies
Cambridge, MA, United States
As a Shift Leader at our Harvard Square store located at 65 Mount Auburn ST, Cambridge MA 02138 , you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building ord
Job Source: Insomnia CookiesCoffee & Bagel Brands
Brookline, MA, United States
Breakfast with us, and dinner with your loved ones! At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee two things: First, we’re committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second: we are committed to work-life balance for our team. O
Job Source: Coffee & Bagel BrandsCoffee & Bagel Brands
Newton, MA, United States
locations US - Chestnut Hill, MA (667A VFW Parkway) posted on Posted 7 Days Ago job requisition id R155070 Brand: Bruegger's Bagels Breakfast with us, and dinner with your loved ones! At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee two things: First, we’re committed to servi
Job Source: Coffee & Bagel BrandsPlanet Fitness
Woburn, MA, United States
Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Job Summary The Shift Leader will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience. Essential Duties and Responsibilities Assist in maintaining a welcoming atmo
Job Source: Planet FitnessInsomnia Cookies
Boston, MA, United States
As a Shift Leader at our BU store located at 708 Commonwealth Ave, Boston MA 02215 , you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling
Job Source: Insomnia CookiesWegmans
Chestnut Hill
We’re looking for passionate people ready to collaborate, develop and be leaders. You’ll join a dynamic retail environment that’s growing, with new opportunities available every day to enhance your skill set. You’ll gain a deep understanding of our values, business measures and standards and operations. You will ensure the most knowledgeable and pa
Job Source: WegmansDunkin'
Cohasset, MA, United States
Description The Lordelo Network is one of the friendliest, locally owned, family operated group of Dunkin's on the South Shore. We are a tight knit group looking for friendly faces to join our incredible team. We have always most valued positive energy. We know it goes a long way, now more than ever! We are keeping Holbrook, Pembroke and Cohasset
Job Source: Dunkin'Somerville, MA, United States
The Shift Leader provides leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation.
Essential Functions
Assist in the management of specific areas of restaurant during scheduled shifts.
Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.
Conduct orientation, training and evaluation of crew members in all functional areas.
Assist hourly employees at the point of sale in the execution of product promotions.
Ensure guest service in all areas meets applicable standards for quality, value and cleanliness.
Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints.
May contribute in the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team.
Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.
Able to perform the duties of all other non-management positions.
Informs immediate supervision promptly of all problems or unusual matters of significance.
Perform other duties and responsibilities as requested by the management team.
Qualifications Must be at least 18 years of age
High school diploma
1-year minimum of management experience at a restaurant chain
Dedication to providing exceptional customer service
Exceptional teambuilding capacity
Strong math and Windows-based computer literacy
Must demonstrate a high level of professionalism, good communication skills, strong interpersonal and conflict resolution skills
Ability to work flexible hours and days to support business hours and needs.
For physical requirements of the position, please contact HR for the complete job description.
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Email Alert for Shift Leader jobs in Somerville, MA, United States
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