Senior Business Analyst

Berkeley Heights, NJ, United States

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Business Analyst

What does a successful Business Analyst do?

They will drive requirements gathering sessions in project meetings with the client and work with cross-functional client stakeholders to complete application requirements and scoping. This is a key role focused on championing and establishing product requirements and ensuring that the organization is prepared for new products and product launches. As a Business Analyst on this team, you will interact with Team Leadership as well as multiple Subject Matter Experts and technical teams to draw out business requirements, create and functional and design documents, and prepare all necessary User Interface designs (wireframes).

What will you do?

Formulate and define Business Requirements & Use Cases.

Create collateral such as reference docs, user guides, etc. in support of the products and solutions.

Document functional requirements and determine complexity of work for applicable projects.

Work with Solutions Consultants and Solutions Architects to create proposal documents and requirements templates.

Provide analysis to resolve production issues Support and/or perform User Acceptance Test (UAT).

Participate in product demos and requirements process.

Participate in Agile development activities such as stand-up meetings, sprint planning, sprint retrospective, continuous improvement, and cross-functional collaboration; serve as Scrum Master.

Gather and document requirements and high-level estimates for defect fixes and enhancements.

Work closely with Technical, QA and Business Teams in explaining the requirements and provide functional guidance/answers.

Preliminary functional testing Prepare Help/Support Documentation for new features/fixes.

Use JIRA to manage Sprints – create Stories, coordinate with the Scrum Team to assign/update tasks Participate & Contribute in functional framework discussions.

What Will You Need To Have

Bachelor’s degree in computer science/information systems or equivalent professional work experience.

Experience conducting preliminary analysis and estimations for new product feature requests.

Experience in writing requirement documents for application development.

What Would Be Great To Have

3-5 years Financial Institution experience.

Power BI or other analytic tools and dashboard exp.

3 to 5 years of business experience within the Banking and/or Credit Union industries...specifically in the areas of Deposit Products, Deposit Transaction Processing, and Lending.

Familiarity with working in Agile.

Knowledge of the Software Development Life Cycle (SDLC) Process including agile methodologies.

Ability to write high quality requirements that are easily consumable by the application team.

Familiarity in writing test plans and software testing.

Excellent verbal and written communication skills as this position requires extensive communication between technical and non-technical audiences.

Must be self-directed and highly motivated with the ability to work independently as well as with a team.

Ability to work in a fast-paced environment and manage multiple priorities simultaneously.

Ability to develop and maintain positive working relationships.

This is an onsite position at our Berkeley Heights office. You can look forward to working Monday-Thursday onsite with Friday as a flex day remote or onsite after a new hires first 90 days.

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank You For Considering Employment With Fiserv. Please

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What You Should Know About Us

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our Commitment To Diversity And Inclusion

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning About Fake Job Posts

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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