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Network and Systems Administrator-Evanston, IL

Evanston, IL, United States

Position: Network and Systems Administrator

Location: Evanston, IL

Duration: 6 Months CTH

Rate: DOE

USC & GC Preferred. No Third-party C2C available for this job

This position requires an experienced individual with strong analytical and troubleshooting skills to install, configure, and support the corporation's local area network (LAN), wide area network (WAN), and internet systems. This individual will be responsible for monitoring daily activities to ensure network availability to all system users and will perform necessary maintenance to support network availability. The person will also monitor and test website performance to ensure all corporate websites operate correctly and without interruption. This individual will also assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. (e.g., copiers, telephony, postage machines, check signers, letter folders, etc.). This individual will work with the Security Officer to setup and administer network security and system and user security profiles. This person will work closely with the Assistant Director of Information Technology to ensure that all systems are responding within prescribed service levels.

Position Responsibilities

Design, configure, test, and maintain computer hardware, networking software, and operating systems software, in addition to other office equipment (this includes peripherals such as copiers, printers, telephony, postage machines, letter folders, scanners, etc.)

Implement operating system and technology application installs and upgrades

Maintain logs related to network functions and maintenance and repair records

Perform data backups and restores, including disaster recovery operations

Perform software deployments to Windows-based applications for new features and bug fixes

Coordinate and plan hardware installations and upgrades to network equipment and servers

Perform routine network startup and shutdown procedures and maintain related internal controls

Coordinate, plan, negotiate, and execute necessary purchases and repairs with vendors/contractors and corporate personnel

Be on call 24x7 to address any critical IT needs that arise

Perform various other duties as assigned by the management team

Experience/Skills/Requirements

Bachelor's Degree in Computer Science or a related field is ideal

1-3 years of experience with Windows server administration

1-3 years of experience in desktop/network/hardware and software support

Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards

Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources

Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction

Willingness to learn from other team members and grow through experience

Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, WMI, PowerShell and Services

Experience with server virtualization such as VMWare and Hyper-V

Experience supporting Windows 10 and Windows 11 users

Ability to work independently and with groups, with limited supervision

Ability to maintain Microsoft applications on desktops and servers

Ability to maintain Office 365 and MS Office products such as Outlook email

Ability to deploy and support application installations

Knowledge of software licensing, maintenance, and hardware warranties

Good practical knowledge of Multi-Factor Authentication (MFA)

Knowledge of Linux / Unix is a plus

Knowledge of Active Directory domain and trusts is a plus

Knowledge of DNS and networking protocols is a plus

Knowledge of firewall configurations, antivirus software, and internet security is a major plus

Environments

The corporation's IT environment is currently a complex environment consisting of Windows .NET, Java, and AS/400 systems. There are many custom-built, in-house applications using AS/400 RPG applications, .NET C#, and Java. The database environment consists of SQL Server, PostgreSQL and DB2. The corporation's systems are hosted primarily using VMware in the private cloud with an external third-party hosting provider. The office environment consists of Windows 10 and Windows 11 desktop computers and laptops.

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