Industrial Assistant General Manager (AGM)

Portland, OR, United States

**About JLL**

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!

We are currently seeking an Assistant General Manager to join our **Industrial** Property Management team. Our teams priorities are:

* Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business

* Support the exponential growth of our business by providing people integration and synergy

* Develop our people for bigger and better roles

* Supporting ambitions beyond the workplace

* Applying new technology and data to drive change

**What this job involves**

***Managing industry changing properties***

As the Assistant General Manager (AGM), you will manage a small portfolio and work alongside the General Manager to assist in managing an industrial portfolio. Multi-tasking, flexibility and high organizational skills are essential skills needed in this role. Preparing financial reports, managing TI and/or capital improvement projects, engaging with tenants and ensuring our clients receive outstanding customer service will be the keys to success.

***Creating strategic and collaborative solutions***

You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As an Assistant General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. Success will be measured by your ability to develop winning strategies for project execution.

***Embracing the human side of business***

You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to manage client and vendor relationships will allow for seamless conflict resolution, account maintenance, and overall development of client relationships.

***Duties and Responsibilities***

* Represent JLL in the local and regional business and real estate community in order to promote JLLs reputation and capabilities to prospective tenants and clients.

* Assists with the preparation and review of the annual jurisdictional forms and filings as required. (i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, etc)

* Supports the Leasing Specialist in the preparation of lease and/or rental agreements and is responsible for lease administration process.

* Responsible for compliance with development, revision and implementation of property manuals and on-line systems.

* Works with Client Accounting Services (CAS) to manage the accounting process fully and directs on-site bookkeeping functions and collection process. Oversees the development and revision of written accounting procedures for the office.

* Prepares and reviews financial documents pertaining to all building operations. These include but are not limited to: tenant billing processes, occupancy rates, dates of lease expirations, financial reporting for client monthly and ensures quarterly and annual compliance with financial documents. Report to General Manager any variances, concerns and projections needed to sustain building operations.

* Inspects facilities and equipment to determine extent of service and equipment required. Recommends, justifies, develops and coordinates projects that enhance the value of the buildings.

* Arranges for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement.

* Draft contracts within 24-48 hours, conduct follow-up with vendor for return of contract in a timely manner. Pulling together mandated contract package documents for review and signature by GM. Forward and track as needed for communication and compliance. Competitively bids and prepares all service contracts to assure high quality and cost effective services. Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to GM.

* Ensure vendor and tenant compliance on certificate of insurance requirements with proper record keeping

* Ensure the assigned criteria within the Industrial Compliance Excellence Program (ICEP) is being met on a quarterly basis. Assures compliance with JLL policies, procedures and standard practices.

* Maintains role as primary/secondary contact for tenants relative to tenant service requests. Proactively meets with tenant representatives on scheduled basis. Communicates regularly with the Property Administrator, providing necessary support and information to this primary tenant contact.

* Prepares and/or reviews periodic inventory of building contents and property condition, and forwards listing to client for review.

* Overseas, communication and management the tenant move-in/move-out process to minimize disruption to established tenants.

* Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement. Submits hiring recommendations to General Manager for approval.

* Manages the development of the Quality Tenant Service ("QTS") program. In addition, oversees the implementation of the QTS program at assigned building.

**Education and Experience**

* A Bachelors degree from an accredited institution preferred**.** A degree in Finance or Accounting is preferred.

* Minimum of three (3) years of commercial real estate or property management experience is required

* Experience preparing budgets, CAM reconciliations, and other types of related financial reports is required

* Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required

* Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers and the public.

***A relationship builder***

Both verbal and written communication skills are vital, and, of course youll be good at establishing relationships with all levels of the organization & external clients.

***Tech minded***

The real estate industry is consistently changing with technology. Youll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset.

***An achiever***

Youll have a proven track record of results as well expect you to act decisively, think big, and

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