Outreach Coordinator

San Leandro, CA, United States

Job Description

Job Description

POSITION SUMMARY:

To provide community education, outreach, case management and counseling for battered women and their children, including acquiring and accessing a variety of resources. Provides domestic violence education through support groups, workshops and agency-wide training and establishes collaborative relationships through outreach efforts that help to prevent domestic abuse. Coordinates volunteer program with volunteers for our Safe House and for support group facilitation. Participates in the program service delivery team, ensuring that services are safe, high quality, consistent with the agency’s mission, well-coordinated, client-centered and meet contractual obligations.

ESSENTIAL DUTIES:

· Provide case management, advocacy, and counseling services to singles and families, including clients staying at the hotel.

· Develop comprehensive service plans, monitoring client progress, and service delivery.

· Assess and provide referrals to clients to mainstream resources and support programs in the community when appropriate and act as an advocate to help clients successfully access these resources. Services may include life skills, employment, shelter, housing, mental health, childcare, transportation, and education programs.

· Conducts support groups, workshops, and agency-wide trainings

· Coordinates volunteer program for DV Department

· Assist in ensuring services are coordinated, client-centered, and consistent with the agency’s mission.

· Assist in preparation of program reports and proposals.

· Organize and co-facilitate 40-hour Domestic Violence training for staff and volunteers

· Provide technical assistance and training on domestic violence to community-based organizations, including providing education to their clients if needed

· Maintain and develop relationships with local hospitals, law enforcement, government agencies and recovery service providers.

· Represent the agency at community meetings and local DV Collaboratives

· Assist in the implementation of Domestic Violence Awareness activities.

· Collaborate with DV team members to build and support parent/children’s programming

· Act as back up to DV Services Team to ensure services to clients and families are provided in a collaborative manner.

· Participate in on-call support at our Domestic Violence Safe House.

· Other duties as assigned to facilitate the smooth responsive and empowering functioning of the domestic violence outreach services provided by the agency.

QUALIFICATIONS, KNOWLEDGE & SKILL REQUIRED:

· Two years of case management experience, preferably with women and children.

· Experience and knowledge of domestic violence, homelessness, mental health, substance abuse, and child abuse prevention and empowerment of women and children required.

· Certified Domestic Violence Counselor required.

·

Bilingual/bicultural

candidates an encouraged to apply.

· Experience working with immigrant communities a plus.

· Ability to interact in a professional, genuine, responsible, and respectful manner with a diverse population of women and children. Must maintain a warm and supportive demeanor with all clients and callers and withhold from personal opinions and judgments while providing services.

· Ability and desire to work as a member of a collaborative service team as well as have the ability to exercise independent judgment, be dependable and take initiative.

· Reliable, resourceful, flexible with self-initiative.

· Knowledge of Alameda County resources for homeless and underserved populations.

· Strong written and oral communication skills required, including group facilitation experience.

· Must be experienced in MS Word, Excel, and have some familiarity with data collection.

· BA or equivalent experience in a human service setting. Master’s degree preferred.

· California Driver’s License and access to personal transportation required.

· Must be a self-starter, be consistent, and honor time commitments in all aspects of the job.

· Ability to create and implement engagement strategies for one-on-one and group settings, including training staff and community partners.

· Ability to maintain a high level of energy and enthusiasm driven by a passion to support BFWC’s mission.”

· Ability to perform repetitive office tasks (such as typing, filing, copying, etc.), and be able to lift at least 10 pounds.

PHYSICAL REQUIREMENTS & WORKING:

The work environment and physical demands described are representative of those required by employee to perform to the essential functions of this job with or without reasonable accommodation.

Ability to work at a desk or computer workstation.

Ability to perform repetitive office tasks.

Ability to review a wide variety of materials in electronic or hard copy form.

Sufficient manual dexterity to enable the employee to operate a personal computer, phone, and related equipment.

Must be able to lift 25 pounds.

COMPENSATION:

Building Futures offers competitive salary based on experience and skills of employees. Additionally, the agency provides a comprehensive benefits package that includes medical, dental, vision, employee self-managed 403b retirement benefits, ancillary benefits, access to Flexible Spending Accounts, and generous leave benefits.

EQUAL EMPLOYMENT OPPORTUNITY:

Building Futures is an equal opportunity employer. Our commitment to equal opportunity extends to the employment relationship and all areas of personnel activity such as recruitment, selection, hiring, placement, job assignment, supervision, training, promotions, transfers, compensation, benefits, employee activities, educational opportunities, and access to facilities and programs. Building Futures’ policy prohibits discrimination based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, domestic partnership status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Building Futures also prohibits discrimination based on the perception that anyone is of a protected class or is associated with a person who is perceived as being part of a protected class. All such discrimination is unlawful.

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