Care Coordinator

Seattle, WA, United States

Job Title: Adolescent Care Coordinator

Reports To: Adolescent Program Manager

Imagine by Northpoint is a growing organization dedicated to helping adolescents and their family members in crisis, suffering from mental health disorders, behavioral issues, and unresolved trauma. Imagine provides a unique setting that provides affordable and effective treatment. Imagine is our adolescent outpatient site focusing on adolescent mental and behavioral health challenges. Organizational values include humility, heart, inspiration, and conviction. It is our commitment to remain passionate about helping our clients and their families. We aim to be the leader in mental health treatment, helping families heal, and educating our community about the disorders we treat. In short, our mission is to save lives, restore relationships, and show them respect and empathy in the process.

Northpoint has an opening for a Care Coordinator in our Seattle, WA outpatient facility.

POSITION SUMMARY: As a member of the Imagine Team, the Adolescent Care Coordinator is responsible for helping clients and families secure resources and community services, co-facilitiate group, and assist with schooling needs. The Adolescent Care Coordinator will work under the direction of the counseling staff, leadership, and multidisciplinary team to coordinate care for all clients within the adolescent program.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Coordinate and manage breakfast, lunch, and snack breaks for clients

Interact routinely with clients, observe behaviors and communicate significant observations to clinical staff

Document information regarding client care and behavior as required in the policies and procedures

Utilize crisis prevention intervention when exposed to volatile patients to maintain personal safety while also ensuring safety for the patients and other individuals on the unit

Participate in maintenance of a clean, orderly and safe environment, and report needs for repairs and maintenance to appropriate staff

Assist in admissions and discharges of patients as assigned

Assist nursing and counseling staff in responding to emergency situations

Conduct and assist with selected activity groups as assigned and document according to policies and procedures

Assist clients with scheduling community appointments

Assist clients with schooling needs and collaborate with school appointed resource

Provide facilitation and co-facilitation of approved group sessions

Assist in orientation of new admits

Create and assist in updating treatment plans

Create educational curriculum as directed

Participate in all trainings with the clinical team

Assist in documenting group sessions

Provide resourcing for crisis intervention (safety plans, contacting support, risk assessments, etc)

Assist clients in maintaining attendance to the program

Administrative duties that support the clinical team

Adhere to all company policies and procedures

Maintain confidentiality in accordance with established policies and procedures and standards of care

Other clinically appropriate services and special projects as assigned

QUALIFICATIONS/REQUIREMENTS FOR POSITION: Bachelor's degree from an accredited university in relevant field preferred

1-2 years working experience with adolescents ages 13-17 years old

Must be at least 21 years of age

PREFERRED KNOWLEDGE AND SKILLS: De-escalation and crisis intervention techniques

Behavioral health experience

Excellent organizational abilities

Excellent written and oral communication skills

Attention to detail and accuracy

Client service oriented (both internal and external)

Creative and persistent problem solver

Able to handle confidential material in a reliable manner

Ability to interact and communicate with individuals at all levels of organization

Strong interpersonal skills to handle sensitive situations and confidential information

Ability to multi-task and prioritize workload in a fast-paced environment

Proficiency with Microsoft Office Suite

Seeking a relevant licensure such as a SUDPT, SUDP, CADC, ACADC, LPC, LCPC, LMSW, LCSW or LMFT

REQUIRED CERTIFICATES/LICENSES/REGISTRATIONS: Must maintain current nationally accredited CPR/First Aid/AED certification

SUPERVISORY RESPONSIBILITIES: None

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to disturbed and potentially aggressive patients is possible. Stress ranges from low to intense depending on the situation

Indoor office environment

Use of a mouse and keyboard

CONDITIONS OF EMPLOYMENT: Completion of a tuberculin screening during first week of employment

Completion of a pre-employment drug screening, post-accident and random for upon reasonable suspicion of use

Completion of orientation and required paperwork prior to reporting to work

Demonstrated computer literacy

Completion of CPR/First Aid Training within first 90 days of employment

Attendance at all mandatory staff development and training

Completion of background and references checks

Job Type: Full-time

Pay: $26.00-$32.00 an hour

Benefits: 100% Employer Paid Medical premium for employee level coverage - spouse and dependent premiums are subsidized at 50%

100% Employer Paid Basic Life Insurance equal to 1x annual salary

100% Employer Paid Employee Assistance Program

Voluntary Dental, Vision, Short-Term Disability, and Supplemental Life & AD&D Insurance

Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses

Continuing Education Benefits, Employee Referral Bonuses, Holiday Pay, and a generous paid time off plan

401K Retirement Plan and Employer Match

Free parking!

Ability to commute/relocate: Northgate - Seattle, WA: Reliably commute or plan to relocate before starting work (Required)

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Imagine is an Equal Opportunity Employer and is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.