E-Billing Specialist
Atlanta, GA, United States
Freeman Mathis and Gary is a national, specialist litigation firm located next to the Cobb Galleria, steps from the Battery Atlanta. We are seeking an E-Billing Specialist who will be executing electronic submissions of client invoices via various e-billing systems. The E-Billing Specialist will need to identify, trouble shoot and resolve issues by coordinating with Attorneys, Billing Specialists, Clients and Legal Administrative Staff. Characteristics that have proven successful in the role include the ability to follow up, multi-task quickly, research and resolve complex billing transactions and above all else, maintain a positive attitude. Solid communication skills are important as E-Billers are required to communicate frequently with attorneys, either in writing or in-person. The following set of success factors describe the characteristics of those who are successful in our Firm:
Helpful, Congenial, Personable, Positive
Unpretentious, Approachable, Respectful, Team Oriented
Accountable, Takes Ownership, Corrects Mistakes
Organized, Timely, Confidential, Responsive (within 24 hours)
Duties and Responsibilities:
electronic submission of client invoices via various e-billing systems.
troubleshoot and resolve issues that arise during the invoice submission process.
with Attorneys, and Billing Specialists, Clients and Legal Administrative Staff for resolution and maintenance tasks associated with client e-billing requirements.
issues as needed to Supervisor.
statuses of submitted invoices to ensure payment from client.
internal database of e-billed clients and their compliance requirements.
and update reference materials for all aspects of the e-billing process as necessary.
with Partner and Client inquiries in a timely manner.
updates to attorneys, clients and administrative staff.
with management, and outside counsel to support and expand the Firm's e-billing program.
processed legal, and related legal service provider bills from various internal and external sources for accuracy.
manage and curate data in the departments matter management/e-billing system.
research, ad hoc reporting and other analysis projects.
other duties as assigned.
Education, Experience, and Skills:
must be highly organized and must be able to communicate and meet with attorneys to clarify billing specifics.
position requires great communication skills, both verbally and written, to attorneys and will include both follow through and follow up skills.
be proactive, self-starter, quick learner and detail oriented with the ability to work independently.
have a professional demeanor with the ability to work in a team setting.
have basic Excel skills, working in spreadsheets, copy and paste and data entry.
analytical and problem-solving skills.
must have a minimum of 2-3 years of E-Billing experience navigating systems such as Legal Exchange; Legal X; T360; Litigation Advisor [LSS]; Serengeti or similar systems.
party E-billing platform experience preferable.
degree or equivalent preferred and at least 2 years of experience with billing, preferably in a law firm, legal environment or insurance industry.
What we offer you
Competitive compensation
Comprehensive benefits package, including medical, dental, and vision
HSA and FSA plans available for employees and dependents
Work-life balance
Generous PTO policy
401K plan including a 3% Employer Safe Harbor contribution
Firm paid life insurance and long-term disability
Employee Assistance Program
Year-end bonuses and referral fee programs
EEO Statement
Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunity to all applicants and employees by maintaining a workplace free of discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or other protected group status as provided by law. FMG complies with all applicable federal, state, and local laws. Employment dependent on successful completion of a background check and drug screen.
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