ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Banfield
Union, NJ, United States
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clien
Job Source: BanfieldHoward L. Zimmerman Architects & Engineers, DPC
New York
Job Description Job Description Salary: The Client Services Coordinator is responsible for facilitating all phases of the company’s proposal process from concept through presentation to the client. The Proposal Coordinator shall prepare quality documents in response to prospective client requests for proposals, liaise with clients, and coordinate
Job Source: Howard L. Zimmerman Architects & Engineers, DPCPrivate Health Management
New York, NY, United States
About PHM Private Health Management (PHM) is a distinctive healthcare company providing clinically sophisticated health memberships, complex care management, and health risk advisory services. Whether managing routine and preventative care or addressing serious or complex conditions, PHM’s rigorous integrated approach facilitates access to the lat
Job Source: Private Health ManagementHoward L. Zimmerman Architects & Engineers, DPC
New York, NY, United States
The Client Services Coordinator is responsible for facilitating all phases of the company's proposal process from concept through presentation to the client. The Proposal Coordinator shall prepare quality documents in response to prospective client requests for proposals, liaise with clients, and coordinate with internal project teams. Responsibil
Job Source: Howard L. Zimmerman Architects & Engineers, DPCVestwell
New York, NY, United States
WHO ARE WE? There are over 30M small businesses in the United States, but only a tiny fraction of them have a workplace savings program in place. As the savings gap in the country widens, it's imperative that every worker has access to and participates in their company's savings program, such as a 401(k) or 403(b). We believe that American workers
Job Source: VestwellAccentCare
Brooklyn, NY, United States
Overview Why You’ll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their
Job Source: AccentCareBanfield
Metuchen, NJ, United States
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clien
Job Source: BanfieldHair Club
Elmwood Park, NJ, United States
MAJOR RESPONSIBLITIES: 25% Represent the HairClub brand: greet and engage members with a hospitality spirit, exhibit knowledge about the company, memberships, and products, and provide accurate information in all interactions. Ensures a clean and orderly front desk and waiting rooms are kept. 25% Manage front desk operations: call members and n
Job Source: Hair ClubNewark, NJ, United States
Description
Position Title: HCIS Client Services Coordinator
Position Summary - The Client Services Coordinator will help our clients to thrive in today's healthcare market as they assist provider practices and hospitals in their transition to Value-based Care. HCIS's Client Services Coordinator understands the full potential of our solutions and acts as a liaison between the client and HCIS providing excellent customer service. The Client Services Coordinator's responsibilities would include client management, Value Based care consulting, for example Merit Based Incentive Program (MIPS) and NJ QIP. The candidate will navigate business relationships using product knowledge and operational experience to support clients. Help grow and expand business with existing clients and assist in onboarding new clients. Collaborate with different work groups and departments to improve customer support programs and enhance customer satisfaction. Partner with a team of Coordinators to ensure accomplishment of program goals and deliverables.
The candidate will bring a unique blend of healthcare, analytical, and customer services expertise to the HCIS team. Work with multiple groups within the organization towards improving processes and streamlining operations. Assist in combining business knowledge by educating and supporting clients and empowering the team to drive quality healthcare improvements.
Person Reports To - - HCIS Director or Team Leader
Supervises - NA
Essential Functions -
Acts as an ambassador for HCIS
Assists clients through consulting and submission of Merit based Incentive Payment System (MIPS) and other healthcare quality data through Center for Medicare & Medicaid Services (CMS) and other Registry web portals or submission processes.
Provides consistent communication, education and support to assigned clinicians and organizations.
Stays abreast of state and federal regulations related to the HCIS's programs and advises clients accordingly.
Works collaboratively with the leadership, other Client Services Coordinators, technical analysts, and other members of the team.
Supports provider practices with data tracking, reporting, and analysis.
Ensure timely and effective execution of all assignments.
Experience gathering requirements from the client/business and providing clear documentation.
Provide ongoing education and consultation to participating organizations that use HCIS services.
Additional Functions - Maintains Service Excellence principles and keeps management well informed of activities, needs and any roadblocks.
Updates system, operational and department documentation, prepares and submits status reports to supervisor as required
Presents oral and written communications to partnering teams and other departments
Oversees execution of end-to-end client engagement process and satisfactory completion of all steps necessary to ensure information sharing standards are met
Prioritizes and executes tasks in a high-pressure, ever-changing environment showcasing strong problem-solving skills
Handles moderately complex issues and performs other tasks as required by management
Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
Ability to present information to groups virtually and in person.
Prerequisite Qualifications -
Requirements
Bachelor's Degree in Healthcare related field
3+ years' experience in a healthcare customer service role or equivalent
Required Knowledge/Skills Knowledge of value-based healthcare transformation programs
Proven success record with complex projects
Ability to manage multiple projects and priorities
Ability to use independent judgement and critical thinking effectively and consistently
Solution-oriented mindset with proven problem-resolution capabilities
Demonstrated relationship-building skills
Must demonstrate ability to meet deadlines
Customer Focus/Service Orientation
Strong oral and written communication skills required
Strong Microsoft Office skills
Preferred Experience Experience with Salesforce and strong documentation skills
Knowledge of provider practices, hospitals and healthcare technology concepts to support applications
Knowledge of healthcare quality registries, CMS Value-based Care programs and Health Information Exchange concepts
Final candidates will be subject to a background screening. Employment or continued employment is contingent upon NJII's acceptance of the results of the background screening.
Client Services Coordinator jobs in Newark, NJ, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.