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Indiana University
Indianapolis, IN, United States
At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity,
Job Source: Indiana UniversityHerff Jones Inc
Indianapolis, IN, United States
Sr Manager- IT End User Computing Engineering, Support, and Service Desk Indianapolis, IN, USA Job Description Posted Wednesday, March 6, 2024 at 5:00 AM Position: Sr. Manager- IT End User Computing Engineering, Support, and Service Desk Location: Indianapolis, IN or Remote Starting Pay: $145k/annually THE MOST TRUSTED NAME IN CELEBRA
Job Source: Herff Jones IncCVS Health
Indianapolis
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthDave & Buster
Greenwood, IN, United States
Job Description:Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision,
Job Source: Dave & BusterDave & Buster
Indianapolis, IN, United States
Job Description:Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision,
Job Source: Dave & BusterTraders Point Christian Church
Whitestown, IN, United States
Job Details Job Location Central Services - Whitestown, IN Position Type Full Time Job Shift Sunday thru Thursday Description CULTURE & SPIRITUAL LEADERSHIP Traders Point Christian Church defines our culture by these three gospel-centered values: humble, hungry, and healthy. We expect and hold staff accountable to live out these values throug
Job Source: Traders Point Christian ChurchIntegrated Resources
Indianapolis, IN, United States
Technicians will be the "face of IT", working directly with the resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will foc
Job Source: Integrated ResourcesEveron
Indianapolis, IN, United States
Technical Support – Tier II Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more th
Job Source: Everonindianapolis, in
Performance Health is seeking an End User Support Technician II to join our team in Indianapolis. In this role, you will be responsible for providing hardware, software, network, and telecommunication support for internal end users onsite at our Distribution Center as well as supporting remote based end users.
Essential Job Duties & Responsibilities
Manage incident and requests received from internal end users.
Provide support via phone, email, remote connectivity and in person.
Identify, research and resolves technical problems of moderate complexity.
Thoroughly document and track all tickets and assets.
Manage end user access utilizing Active Directory, Azure AD, Exchange Admin Center, Intune, MDT imaging process, and Mimecast. Ability to troubleshoot varies warehouse systems such as Manhattan, Bartender, Avalanche, and Pacejet. Able to troubleshoot hardware issues relating to label printers in a warehouse environment such as Zebras.
Maintain a high level of courteous customer service at all times.
Train end users and provide appropriate documentation to ensure IT hardware and software is used in the most efficient way.
Meet or exceed assigned SLAs
Manage assigned tasks that are relating to projects
Some travel and out of office hours and weekend work is expected, as and when required.
Performs other duties as assigned
Job Qualifications
High school diploma or equivalent required; Associate’s Degree in Computer Science strongly preferred
3-5 years of experience working with end-users on technical support issues in a help desk environment
Experience working with end-users on troubleshooting workstation issues, Windows and Mac OS, warehouse systems and printer hardware, VoIP cloud telecommunications, Office 365 suite applications, AutoCAD, SolidWorks, and basic network.
Experience creating technical documentation for end-users to follow and assist in troubleshooting issues
Experience working in the following programs: Microsoft Teams, Microsoft Office (Word, Excel, PowerPoint), ServiceNow
Ability to travel up to 10% of the time, including overnight travel
Benefits
Our benefits include healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; wellness programs; discount purchase programs.
This is a full-time position with an hourly pay rate of $26.00-$27.00 plus benefits.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.
End User Support Technician II jobs in indianapolis, in
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