Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
JPS Health Network
Fort Worth, TX, United States
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency prog
Job Source: JPS Health NetworkCreative Solutions in Healthcare
Fort Worth, TX, United States
Are you looking for an exciting opportunity to grow with an expanding long-term care facility? Do you want to prove your worth and be valued? Creative Solutions in Health Care is hiring an IT Help Desk Level 1! We were founded with a strong belief in the guiding principle of “do unto others as you would have them do unto you.” To this day, those a
Job Source: Creative Solutions in HealthcareNorth Country Academy
Fort Worth, TX, United States
This is more than just a daycare job. It's a journey, where you learn, grow, thrive-and play-every day. Are you a teacher ready for your next step? Being a Team Lead at a child care center is something special. We're hiring and we want difference makers who will inspire children to become lifelong learners. * Teacher! Promote the social, physical,
Job Source: North Country AcademyArtemisaba
Fort Worth, TX, United States
Shift Time: 6:30PM - 3:30 AM - Night shift Mode: Work from office Terms-Fulltime/Part time/Contractual: Full-time Job Summary The team lead is responsible for understanding and facilitating specific accounts and their unique attributes to provide customized RCM for each account. This role involves managing individual workloads and overseeing t
Job Source: ArtemisabaAguirre & Fields
Fort Worth, TX, United States
Are you passionate about making an impact in your community? Are you an innovative thinker who strives to provide sustainable solutions for the future? If so, then we are the company for you. We look for people who have the following qualities: Desire to make an impact in an environment of mutual trust and respect. Experience in transportation and/
Job Source: Aguirre & FieldsAguirre & Fields
Fort Worth, TX, United States
Who Are We? Aguirre & Fields is a team of engineering innovators with grit and character, united by a passion for serving communities where we live and work. We operate with the belief that character drives our behaviors and decisions. Our Guiding Principles are the roadmap we use in all our decisions. We believe that they are what differentiates
Job Source: Aguirre & FieldsFollett
Arlington, TX, United States
Company Description Follett has been a trusted partner to preK-12 schools, colleges, and campus bookstores for over 146 years. They provide education technology, services, and physical and digital content to make it easier for schools to run, teachers to teach, students to learn, and fans to celebrate. Currently, Follett works with 80,000 schools
Job Source: FollettLearning Care Group
Fort Worth, TX, United States
Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for: You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs,
Job Source: Learning Care GroupFort Worth, TX, United States
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS? We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit www.jpshealthnet.org.
To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.
Job Title:
Helpdesk Technician Team Lead
Requisition Number:
34694
Employment Type:
Full Time
Division:
IT TECHNICAL SERVICES & SECURITY
Compensation Type:
Hourly
Job Category:
Business / Professional
Hours Worked:
8pm - 6am
Location:
JPOC 1400
Shift Worked:
Night
Job Description:
Description: The Help Desk Tech Team Lead operates and controls production on computer systems in the customer technical support center.
Typical Duties:
Oversees the daily operations of the internal IT helpdesk. Directs the activities of other Helpdesk Technicians.
Installs and maintain the Microsoft Windows XP and Windows 7 based systems in an Active Directory environment.
Installs and maintains corporate applications including Microsoft Office, Symantec End Point Protection, and a wide array of development tools.
Evaluates and analyzes new desktop technology including hardware, software, and peripherals; document test plans and make recommendations for areas of improvement.
Assists with new employee orientations and provides computer education related to our corporate systems to users.
Troubleshoots problem areas (in person, by telephone, by remote desktop or via e-mail) by providing and facilitating technical support in a timely and accurate fashion and provides end-user assistance where and when necessary.
Provides Tier 1 support for Lawson, maintaining user accounts and passwords.
Logs all support activities in the issue tracking system, escalates necessary support issues in a timely fashion.
Reports on monthly Helpdesk activity to identify trends and overall effectiveness of the JPS Helpdesk.
Implements, maintains and follows established processes, policies and procedures in support of the end-user community.
Keep frequently asked questions documents up to date and available to the end user community.
Interacts with computer vendors on purchasing, warranties and returns.
Keeps up to date documentation regarding helpdesk processes and procedures.
Maintains security of Customer Support Center.
Augments Help Desk, PC, and Telephone support.
Performs other related duties as assigned.
Qualifications:
Required Education and Experience: High School Diploma, GED, or equivalent.
Two years of experience working in a help desk environment supporting Dell or compatible PCs, or two years of experience in a high volume customer service call center.
Location Address:
1400 S. Main Street
Fort Worth, Texas, 76104
United States
#J-18808-Ljbffr
Email Alert for Helpdesk Technician Team Lead jobs in Fort Worth, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.