Marketing Specialist I

Dallas, TX, United States

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

You are looking for an opportunity as a Marketing Specialist to use your abilities to support the planning, scheduling, and execution of marketing campaigns. You are truly a self-starter to help our marketing team grow.

You will support our company SWAG's inventory and shipping to internal and external recipients. This includes traditional SWAG items and user earned Awards. You will work with internal stakeholders and third-party vendors to coordinate SWAG and Award needs to meet the needs of various marketing and event requests. Coordinating swag and our Awards to ensure inventory is maintained and shipments are handled efficiently.

What You'll Be Doing: Monitor HighLevel’s swag inventory counts and communicate the need to order or replace SWAG items to maintain inventory levels.

Review award inventory levels and projected needs to pre-order to meet the customer Award qualification needs

Count and maintain inventory of SWAG items.

Order new SWAG items to align with company branding.

Ship SWAG to customers and staff as needed.

Pay invoices related to SWAG purchases and shipments.

Assist the events team with SWAG orders for various events, ensuring timely delivery and appropriate inventory levels.

Support the review and qualification requests and submissions.

Coordinate with our awards vendor to establish inventory-level projections.

Manage the process for getting approval for the award nameplates.

Coordinate with the larger marketing team on the support needed to communicate with potential award winners.

Assist the marketing team in other tasks as needed

Attend Marketing related events as required

Perform other administrative duties to support the marketing team or HighLevel.

Conduct research to analyze the competitive landscape and trends as they relate to customer awards and incentives.

Collect, summarize, and analyze data around SWAG and Awards strategies.

Meet with team members across departments to plan and schedule campaigns to announce and promote SWAG and award winners.

Develop and improve SOPs to ensure the smooth execution of the campaign.

Ensure that all awards or SWAG content produced is on-brand.

Serve as a point of contact for all company SWAG.

Work in the office as needed to manage and oversee SWAG-related tasks.

What You'll Bring: Experience/Education/Certifications Required:

Must be available to permanently work US hours. 9:00am - 5:00pm Monday - Friday CST.

Bachelor’s Degree in Business, Marketing, Communications, or related fields.

At least 1 year of Marketing, Agency Marketing, or related experience.

A high attention to detail and project management aptitude is required.

Strong collaboration, time management, and prioritization skills are critical to the success of this role.

The ability to build and maintain strong relationships internally with teams and externally with customers.

Ability to engage customers over phone, video calls, and email as the situation requires.

Demonstrated approach to problem-solving and conflict management.

Must be a go-getter, not afraid to ask questions, and take accountability.

Must be a quick learner and willing to take on challenging tasks.

Excellent verbal and written communication skills.

Initiative to find the resources needed to be successful in this role.

An ability to work collaboratively to solve problems.

Must be a quick learner and willing to take on challenging tasks.

Proven ability to work independently.

Strong analytical skills used to drive decision-making and report effectiveness.

Strong interpersonal skills to effectively work within the team.

Great at multitasking.

Able to manage numerous requests and time demands concurrently while achieving goals.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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